7 Customer Service Rep Jobs in Cranbury, NJ
SEKO Logistics is Hiring a Customer Service Rep Near Cranbury, NJ
- Addressing day to day customer needs and requests.
- Conduct should be professional with good communication skills. Professional phone and email manner and communication skills.
- Extreme attention to detail and ability to multitask on several projects or customer requests/orders.
- Working with operations to resolve customer service issues.
- Assisting with customer billing issues.
- Ensuring vendor information is complete in the system.
- Maintains customer records by updating account information.
- Preparing shipping documents (i.e. – Labels/Compliance labels, BOL’s, etc.)
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Contributes to team effort by accomplishing related results as needed.
- Cross training as required.
- Balances team and individual responsibilities and identifies and resolves problems in a timely manner.
- Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations.
- Other duties as assigned by management
- Ability to use Warehouse Management Systems (WMS)
- Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing and data entry skills and ability to generate routine reports.
- Ability to add, subtract, multiply and divide
- Communication skills include responding promptly and professionally to customer needs, effectively presenting information one-on-one or in small group situations and basic written correspondence.
- Balances team and individual responsibilities and identifies and resolves problems in a timely manner.
- Must be able to read, write and speak English fluently.
Preferred
- Bi-lingual is a plus, but not required
- None
Job Summary
Full Time
$45k-57k (estimate)
06/22/2024
07/19/2024
sekologistics.com
Itasca, IL
1,000 - 3,000
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The job skills required for Customer Service Rep include Customer Service, Communication Skills, Billing, Microsoft Office, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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