273 Customer Service Rep Jobs in Miami, FL
SEKO Logistics is Hiring a Customer Service Rep Near Miami, FL
KEY ACCOUNTABILITIES INCLUDE :
- Addressing day to day customer needs and requests.
- Conduct should be professional with good communication skills. Professional phone and email manner and communication skills.
- Extreme attention to detail and ability to multitask on several projects or customer requests/orders.
- Working with operations to resolve customer service issues.
- Assisting with customer billing issues.
- Ensuring vendor information is complete in the system.
- Maintains customer records by updating account information.
- Preparing shipping documents (i.e. - Labels/Compliance labels, BOL's, etc.)
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Contributes to team effort by accomplishing related results as needed.
- Cross training as required.
- Balances team and individual responsibilities and identifies and resolves problems in a timely manner.
- Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations.
- Other duties as assigned by management
- Ability to use Warehouse Management Systems (WMS)
- Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing and data entry skills and ability to generate routine reports.
- Ability to add, subtract, multiply and divide
- Communication skills include responding promptly and professionally to customer needs, effectively presenting information one-on-one or in small group situations and basic written correspondence.
- Balances team and individual responsibilities and identifies and resolves problems in a timely manner.
- Must be able to read, write and speak English fluently.
Minimum
High School Diploma or GED equivalent required; Prior experience in customer service, warehousing, shipping and receiving a plus.
Preferred
- Bi-lingual is a plus, but not required
- None
Job Summary
Full Time
$38k-48k (estimate)
06/23/2024
07/10/2024
sekologistics.com
Itasca, IL
1,000 - 3,000
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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
