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SeKON is seeking a Helpdesk Specialist to support NIH NIDDK IT Services. The Helpdesk Specialist serves as the Tier 2 and 3 Support for the NIDDK computer user community.
With over 25 years of experience, SeKON specializes in providing large-scale health IT programs in support of federal government customers including the Centers for Disease Control (CDC), Centers for Medicare and Medicaid Services (CMS), Defense Health Agency (DHA), and National Institutes of Health (NIH). Our vision “To be the premier management and technology consulting firm providing solutions that improve quality of life and work”.
RESPONSIBILITIES: (include but not limited to)
REQUIREMENTS:
Full Time
$58k-72k (estimate)
05/24/2024
07/23/2024
The job skills required for Helpdesk Specialist include Customer Service, Service Desk, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Specialist positions, which can be used as a reference in future career path planning. As a Helpdesk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Specialist. You can explore the career advancement for a Helpdesk Specialist below and select your interested title to get hiring information.