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Overview
Medical Front Office - Patient Service Specialist
San Fernando, California
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services.
The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.
Ideally willing to split between 2 clinics.
Job Description
When patients enter our center in San Fernando, we want them to have an exceptional experience starting at the front desk.
That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center.
The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.
Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services.
The front office handles phones, scheduling, insurance verification and running end of day reports.
Schedule :
Responsibilities
We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.
In this role, typical responsibilities include the following :
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visitSchedule patient appointments in person or over the phoneRegular communication with parties including, but not limited to : attorney offices, insurance companies, translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsProvide patients with pertinent information about their next appointment as they check out Respond to requests for information from patients, providers, and coworkers
Qualifications
Qualifications
Minimum Qualifications :
Preferred Qualifications :
Physical Requirements :
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer.
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Last updated : 2024-07-12
Full Time
Ancillary Healthcare
$37k-45k (estimate)
07/14/2024
08/02/2024
HUMBLE, TX
500 - 1,000
2012
SELECT THER
$10M - $50M
Ancillary Healthcare
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Quotes from people on Medical Front Office job description and responsibilities
Medical receptionists work at the front desks at hospitals, doctor’s offices and other medical facilities.
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From their location at the front of a medical office, work with people consistently.
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Medical receptionists will often need to work with various computer programs and software systems.
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Use word processing software and database systems on an everyday basis.
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Phones and computers are central parts of a medical receptionist’s job.
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Medical Assistant diploma program and real world training that exposes students to both clinical and administrative duties a medical assistant may perform.
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Front office can learn medical words and phrases through on the job training, experience and some certificate and degree programs.
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Handle patient requests with a smile.
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