What the day will look like - Position Responsibilities:

• Responsible for partnering with business/user group representatives to understand business processes and underlying informational and/or process automation needs, then translating those needs into formal, documented business requirements, and fulfilling all configuration aspects of Inspro application.
• Participates in the development and document of functional, technical requirements as well design reviews.
• Responsible for creating standard and ad-hoc reports and dashboards depending on the InsPro datamart.
• Design, build and support configurations within Inspro applications and be responsible for data management.
• Facilitate continued enhancements carrier needs through Inspro, aligning with business processes and reporting requirements.
• Engage & use Inspro support for maintenance & configuration support.
• Participate in project planning activities to provide input on work effort and cost estimates.
• Responsible for performing User Acceptance Testing (UAT) and managing go-live activities with IT and business units.
• Develop and deliver innovative solutions while applying best practices and governance.
• Provide support for production environment including incident management and resolution.
• Prepares “as is” and “current state” documentation in written and graphical form (flows).
• Maximize the utilization of existing business applications and technologies to meet business requirements and to improve the leverage of IT assets.
• Communicate and collaborate proactively with external and internal customers to analyze information and functional needs and deliver functional requirements, business requirements, and use cases.
• Bring strong analytical skills to bear on projects, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Provide subject matter expertise in one or more industries and bring best practices into requirement discussions.
• Ensure alignment of the Affinity enterprise and business requirements with the overall Affinity business strategy

Skills and experience that will lead to success:

• Must have 5 years of InsPro Enterprise Life and Health insurance policy administration system
• 3 or more years of experience managing multiple concurrent work streams of business analysis and leveraging best-suited methodologies and practices.
• Experience with formal project management methodologies with experience in both Waterfall and Agile approaches
• Experience developing business use cases from requirements and/or delivering business use case functionality and developing user stories in support of Agile focused projects.
• Exposure to working in a management consulting environment serving a variety of clients supporting business strategy definition and validation, visioning, and metrics / success measure definition.
• Strong experience developing business processes / workflows in Visio or PowerPoint or similar application or process modeling tool.
• Excellent oral and written communication skills; Decisive decision-making; Negotiation skills; Relationship management; Prioritization skills; Project management lifecycle skills; Issue management resolution.

Education:

• Bachelor’s degree

• CBAP/CCBA certification preferred.