9 SPORTSBOOK MANAGER Jobs in Hollywood, FL
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Seminole Hard Rock Hotel & Casino Hollywood
Hollywood, FL | Full Time
$85k-117k (estimate)
6 Days Ago
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Seminole Hard Rock Hotel & Casino Hollywood
Hollywood, FL | Full Time
$42k-66k (estimate)
1 Month Ago
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Seminole Hard Rock Hotel & Casino Hollywood
Hollywood, FL | Full Time
$37k-55k (estimate)
1 Month Ago
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SPORTSBOOK MANAGER
$85k-117k (estimate)
Full Time
6 Days Ago
Seminole Hard Rock Hotel & Casino Hollywood is Hiring a SPORTSBOOK MANAGER Near Hollywood, FL
Job Location(s) US-FL-Hollywood
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & PerksWe offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!
ResponsibilitiesOversee and manage day-to-day customer satisfaction and operations of a medium-scale Sportsbook in Florida, including developing team members, implementing strategies to increase productivity and revenues, and ensuring industry-leading customer experience
Essential Job Functions
RequiredAs part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
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Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & PerksWe offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!
ResponsibilitiesOversee and manage day-to-day customer satisfaction and operations of a medium-scale Sportsbook in Florida, including developing team members, implementing strategies to increase productivity and revenues, and ensuring industry-leading customer experience
Essential Job Functions
- Must adhere to the Seminole Tribe's Policies and Procedures.
- Support the creation of an operational plan for operating and maintaining a Retail Sportsbook in a casino environment on a day-to-day basis
- Foster and manage relationships with existing casino stakeholder & HRD to enhance the success.
- Ensure vigilance and control against all regulated areas of the Retail Sports Betting business.
- Support the execution of strategies and opportunities from HRD to introduce a Sportsbook product to the brands existing customer base.
- In cooperation with HRD, leverage analytics to provide insights, make recommendations to reach players in new ways, and create value at the casino property.
- Develop and coach a team including Sportsbook Supervisors and Sportsbook Agents.
- Liaise with customer base in-person to provide product education and develop loyal relationships.
- Work with HRD Risk Management team in the monitoring Sportsbook risk and liability.
- Collaborate with the Compliance Department to ensure product and operating procedures are compliant with all regulations, including ICS, SOPs, AML, Title 31, etc.
- Handles customer disputes in a professional manner. Performs other duties as assigned.
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Can adjust and efficiently react to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
- Flexible during times of change, and the ability to work at speed.
- Ability to effectively prioritize and execute tasks in a fast-paced environment.
- Hands-on and can learn the category and support the broader Retail business and its stakeholders across Retail Sportsbook operations.
- Exceptional communication/ problem solving skills to clearly articulate ideas, frame problems and offer solutions with both internal and external customers.
- Understand sports wagering terminology and products as well as managing customer expectations.
- The ability to make optimal decisions in high pressure situations.
- Must be able to stand or walk for long periods of time and work in a loud, smoking environment.
- Experience and demonstrated capability to make data driven decisions to continually optimize performance within established constraints.
- Data driven and results focused.
- Strong communicator and collaborator.
- Proactive, passionate, and demonstrates strong leadership skills.
- Exceptional written and verbal communication skills.
- Strong attention to detail and a problem-solving mind.
- May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
RequiredAs part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen
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Job Summary
JOB TYPE
Full Time
SALARY
$85k-117k (estimate)
POST DATE
06/22/2024
EXPIRATION DATE
07/20/2024
WEBSITE
seminolehardrockhollywood.com
HEADQUARTERS
FORT LAUDERDALE, FL
SIZE
3,000 - 7,500
FOUNDED
2004
CEO
JAMES ALLEN
REVENUE
$50M - $200M
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