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Seneca Resources is seeking a Field Support Technician to join our team supporting the Centers for Disease Control and Prevention (CDC) Service Desk in Hyattsville, MD.
In this role, you provide some phone support troubleshooting technical problems and advising users on the appropriate action for resolution on a wide range of technologies and issues, but most support will be in person. The right candidate will have impeccable attendance, excellent communication skills and be highly skilled in multi-tasking.
The position is for full time employment and will be based at the CDC's office at Hyattsville, MD campus.
RESPONSIBILITIES
QUALIFICATIONS
Required Skills / Experience:
ATTRIBUTES FOR SUCCESS
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Full Time
$51k-68k (estimate)
06/30/2024
07/13/2024
senecahq.com
RESTON, VA
200 - 500
2010
JOSEPH WIRE
$10M - $50M
Wholesale
Seneca Resources is an Information Technology and Engineering professional services firm supporting clients in the public and private sectors. For over 15 years, Seneca Resources has successfully delivered services and solutions to organizations ranging from small businesses to Fortune 100 companies and numerous branches of the Federal Government. Areas of technical and functional expertise include: CIO and CTO Services / CISO Services / ERP Solutions / Managed Security Services / CRM Solutions / Data Analytics / Utility SMART Solutions / Cloud Implementation and Migration / Project Management... Office (PMO) and Project Management (PMP) / Microsoft Solutions Seneca Resources supports clients globally with industry expertise in the following verticals: Energy / Utilities / Banking / Automotive / Manufacturing / Healthcare / Defense / National Security / Retail / Digital Media / Oil & Gas / eCommerce
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Quotes from people on Field Support Technician job description and responsibilities
Field Support Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.
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Field Support Technicians respond to customer callouts, providing technical service and maintenance support at customer locations.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Support Technician jobs
Experience with managing and preserving technical equipment.
02/10/2022: Laramie, WY
Ability to travel and work according to a changing schedule.
03/08/2022: Rockford, IL
Employers in highly technical fields, like information technology or diesel engine repair, look for those with at least an associate's degree or certificate in a related field, such as heavy equipment repair or computer technology.
03/26/2022: Jamestown, NY
All Field Support Technicians, regardless of industry, must be able to work independently with little supervision.
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Certifications are not usually a requirement to become a Field Support Technician, but they can help you become a more competitive candidate when applying for jobs.
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Step 3: View the best colleges and universities for Field Support Technician.