146 Technical Support Specialist Jobs in Raleigh, NC
SENECA RESOURCES is Hiring a Technical Support Specialist Near Raleigh, NC
NO C2C, REFERALLS, BENCHES OUR OUTSIDE CONSULTANTS
USC OR GREEN CARD ONLY
The objective of the ACE Engineering Services activities is to assist the Endpoint Technology Engineering group in implementing new features and services for ACE through assessing and testing new technologies and support processes.
- Workstation Integration — base operating systems, software distribution, updates, and level three problem management support.
- Server Integration — base operating systems, software distribution, updates, and level three problem management support
- Migration Scripting, Development and Engineering
- Folder Share process Development and Engineering
- Terminal Server work and Remote App work
- Remedy’s ticket produced by work with users
- Package engineering and development
- Software deploy process development
- SOX or PCI Baseline configuration and or documentation
- Workstation Health Development and Engineering
- Server Health and Compliance Engineering
- Work as requested by Desktop Computing
- Active Directory — design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application support and third level problem management support.
- Remote Management — engineering and redesign of remote management tools
- Group will help support Help Desk tickets for tier 1, tier 2 and tier 3.
- Other ACE related Engineering activities as requested by Desktop Computing from time to time during the Period of Performance.
- Engineers will be requested to check their emails six times a day or greater for emails.
- Statuses will be produced weekly in the form of an email.
- Projects will be tracked thru PCTS
- Projects will be tracked using standard Microsoft Project.
- Vendor engineers must be given written approval from Desktop before starting task that are other than what is listed in PCTS.
- Work as requested
Job Summary
Full Time
$89k-111k (estimate)
06/28/2024
07/14/2024
senecahq.com
RESTON, VA
200 - 500
2010
JOSEPH WIRE
$10M - $50M
Wholesale
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About SENECA RESOURCES
Seneca Resources is an Information Technology and Engineering professional services firm supporting clients in the public and private sectors. For over 15 years, Seneca Resources has successfully delivered services and solutions to organizations ranging from small businesses to Fortune 100 companies and numerous branches of the Federal Government. Areas of technical and functional expertise include: CIO and CTO Services / CISO Services / ERP Solutions / Managed Security Services / CRM Solutions / Data Analytics / Utility SMART Solutions / Cloud Implementation and Migration / Project Management... Office (PMO) and Project Management (PMP) / Microsoft Solutions Seneca Resources supports clients globally with industry expertise in the following verticals: Energy / Utilities / Banking / Automotive / Manufacturing / Healthcare / Defense / National Security / Retail / Digital Media / Oil & Gas / eCommerce
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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
