About Sentral

Sentral is a network of urban residential communities redefining the way people live, travel, and work. Sentral takes the convenience, connection, and comfort of home to new heights-we call it Home . Designed for the mobile professional, our one-of-a-kind communities offer designer-furnished and unfurnished apartments with flexible lengths of stay in walkable, vibrant neighborhoods. Premium amenities include everything from thoughtful co-working spaces and high-speed Wi-Fi to fitness centers, rooftop pools, homesharing, and more.

Whether you stay a year, a night or somewhere in between, Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we elevate humanity and make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our colleagues are curious explorers who never stop learning and who strive for great outcomes.

Learn more about us at www.Sentral.com.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Building Services is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail. To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager.

This is an in-person position located on-site of the property.

What You’ll Do:

• Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
• Prioritize above all a strong customer service outlook through personal contact with residents and guests
• Coordinate daily with the General Manager on overall maintenance projects
• Inspect sites regularly to identify problems and necessary maintenance
• Prepare weekly maintenance schedules and allocate work based on forecasted workloads
• Employ, supervise and train Building Services team members
• Coordinate daily cleaning and maintenance activities
• Oversee all repairs and ensure that work is completed on time
• Maintain all inventory and equipment, and ensure proper storage
• Comply with all health and safety regulations and practices
• Conduct preventative maintenance work
• Conduct follow-ups on all maintenance and repair work
• Conduct safety inspections as scheduled
• Establish strategies to meet workload demands on time
• Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters)
• Provide 24/7 support to the Maintenance team
• Perform other related duties and assignments as needed and assigned

Skills and Experience

• 2 years of prior experience as a Maintenance Manager / Director
• Strong knowledge of building trades, cleaning procedures and maintenance
• Solid understanding of health and safety regulations and practices
• Effective budgeting and performance management skills
• Fantastic organizational and leadership skills
• Excellent communication and interpersonal skills
• Must work well under pressure and meet tight deadlines.
• Computer literate with capabilities in email, MS Office and related communication tools
• Great time management skills
• Strong decision-making and problem-solving skills

Sentral Benefits

• Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
• Career Development: We offer extensive learning and development opportunities to support growth.
• Paid Time Off: Sentral fosters a flexible work lifestyle by offering generous paid time off to team members.
• Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.