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Client Care Specialist
$65k-85k (estimate)
Full Time 2 Days Ago
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Serenity Healthcare is Hiring a Client Care Specialist Near Lehi, UT

Client Care Specialist
Onsite – Lehi, UT
 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Client Care Specialist for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.
 
Trigger Warning:
 Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
 
Benefits

  • Accelerated healthcare career growth – rapid advancement opportunities

  • Insurance benefits (Medical, Dental, Vision) and 401K

  • 20 days off annually (10 PTO days and 10 Holidays)

  • Employee access to Serenity’s treatment options 

  • Access to corporate onsite gym, game room and other amenities 

  • Open to full or part time

Responsibilities

  • Connecting with patients via phone

  • Help solve problems and educate patients about TMS and Ketamine

  • Coordinate with clinics for patient care

  • Other relevant duties as needed.

Qualifications

  • High School Diploma/ GED.

  • Strong customer service mindset.

  • Previous experience in customer service required

  • Excellent verbal and written communication, and basic math skills.

  • Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
 
Learn More About Us

  • About Serenity Healthcare

  • Serenity’s Provided Services

  • Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com 

Job Summary

JOB TYPE

Full Time

SALARY

$65k-85k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

09/22/2024

WEBSITE

serenityhomehealthcaresystem.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

<25

FOUNDED

2009

CEO

TAHA ABDUREHMAN

REVENUE

<$5M

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The following is the career advancement route for Client Care Specialist positions, which can be used as a reference in future career path planning. As a Client Care Specialist, it can be promoted into senior positions as a Client Service Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Specialist. You can explore the career advancement for a Client Care Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Care Specialist job description and responsibilities

A Client Services Specialist also assists Account Managers to ensure a high level of customer service.

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Perform other administrative duties as required to build business for clients.

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Care specialists help organize and process paperwork to ensure patients receive the care they need.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Care Specialist jobs

Have a clear escalation pathway.

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Step 3: View the best colleges and universities for Client Care Specialist.

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