1 Customer Care Director | Lehi Job in Lehi, UT
Serenity Healthcare is Hiring a Customer Care Director | Lehi Near Lehi, UT
- Ability to use and interpret data to monitor complex processes.
- Manage metrics, performance criteria, policies and procedures.
- Identify trends and recommend appropriate solutions to continuously improve performance and drive engagement.
- Oversee and lead our customer care team while creating a productive, high-energy, and achievement oriented environment.
- Strong leader with at least 5-10 years of experience managing a large team in a successful environment, preferrably in a company's early stages or start up company.
- Experience working in high volume customer service or call center environment.
- Experience with Inbound communications and Incontact software highly desired.
- Ability to identify, coach and measure critical core competencies and essential performance metrics for your team.
- Passion for helping and supporting those that struggle with mental health.
- Demonstrated ability to consistently make appropriate decisions while juggling multiple priorities.
- Highly organized with keen attention to detail.
- Self-motivated and driven.
- Refined customer service skills, communication skills and critical problem-solving skills.
- Comfortable communicating with all levels of professionals.
- Competitive Pay
- Medical, Dental, Vision (Serenity covering 90% of your insurance premium!)
- Life insurance
- Flexible spending account
- Paid time off
- 10 Major Holidays off
- 401k
- Paid bi-weekly treats & lunches
- Onsite Fitness Center
Job Summary
Full Time
$103k-135k (estimate)
04/24/2023
07/03/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
Related Companies
The job skills required for Customer Care Director | Lehi include Customer Service, Problem Solving, Communication Skills, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Director | Lehi. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Director | Lehi. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Director | Lehi positions, which can be used as a reference in future career path planning. As a Customer Care Director | Lehi, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Director | Lehi. You can explore the career advancement for a Customer Care Director | Lehi below and select your interested title to get hiring information.
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