Serenity Healthcare is Hiring a Patient Assessment Specialist Near Denver, CO
Patient Services Representative
We are seeking a Patient Service Representative for our Cherry Creek, CO clinic. In this role, you will own the initial communication to the providers on behalf of our patients, acting as a liaison. You proactively give the doctor and patients excellent support as you gather essential information to direct their experience.
This is a unique opportunity for professional development within a fast-growing company, and to make a difference for those who need it most.
Perks of working at Serenity
Paid Time Off
10 Major Holidays Off
Competitive Pay ($21 per hour)
Growth Opportunity
Employee Referral Program
401k
Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
Never work a Sunday
Rewarding and fulfilling career
What You’ll Do
Provide the highest level of patient care through compassion and understanding.
Gather, review, and verify all pertinent information in relation to the patient and their visit.
Communicate directly with participating healthcare providers regarding patient’s care.
Demonstrate compassionate support, attention, and assistance to patients.
Educate our patients on the treatment options Serenity provides.
Assist providers with any other relevant duties as needed.
Minimum Qualifications
High School Diploma or GED.
Excellent verbal and written communication.
Previous experience working with computer-based information systems.
Proven ability to multitask in a fast-paced environment and maintain resilience in difficult situations.
1 year of experience in a full-time customer service role.
Who We Are
Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion to improving our patient's lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both!
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Job: Full-time
Location: Cherry Creek, CO
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $21/hour.
This position is contingent on successfully completing a criminal background check.