Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a receptionist for our Lakewood, CO office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Perks at Serenity

• Career Advancement Opportunity
• Competitive Wages
• Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customer information upon each visit
• Help customers feel valued by creating rapport, remembering their names, their interests, and stories
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges
• Ensure positive customer experience by providing support and compassion
• Rotate through other various office tasks throughout the day

Qualifications

• High School Diploma/ GED
• Excellent verbal and written communication, basic math skills
• Proven ability to multitask in a fast-paced environment
• 1 year of full-time customer service experience, reception, or personal customer service industry

About SerenitySerenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job: Full-time (3 13-hour shift) Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

• This position is contingent on successfully completing a criminal background check upon hire

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $19.50 hourly.
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