18 Client Coordinator Jobs in Chicago, IL
Serenity Home Healthcare is Hiring a Client Coordinator Near Chicago, IL
Division: Home Service Operations
Department: Client Services
Reports To: Administrative Manager
Job Purpose:
The Client Coordinator is responsible for managing clients throughout their lifecycle with the company, providing initial intake services, ensuring quality care, and maintaining client and employee records. They serve as the primary point of contact for clients, industry partners, and care providers, delivering excellent customer service.
Job Duties and Responsibilities:
Welcomes individuals, clients, applicants, and caregivers to the company.
Schedules appointments for consultations and intake procedures.
Organizes and maintains documentation packets for onboarding processes and data workflows.
Coordinates with the care team to ensure accurate care plans and staffing assignments.
Enters client and employee information accurately into the company's database system.
Follows up with pending applicants daily, ensuring timely conversion to caregivers.
Collaborates with teams to understand data requirements and ensure data completeness and accuracy.
Assists in managing Google Sheets workspaces for organizing and analyzing data.
Works as expected with the compliance team on documentation and regulatory requirements.
Answers phone and email inquiries promptly and professionally.
Addresses any client, applicant, or caregiver complaints or concerns with empathy and professionalism.
Participates in "on the field job fair" events to recruit potential caregivers.
Performs clerical work, such as filing, copying, or faxing, as needed.
Participates in the distribution of bi-weekly checks to caregivers.
Ensures compliance with company regulations and policies.
Performs other job-related duties as assigned.
Other duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may chance at any time with or without notice.
Required Qualifications:
Education, Training and Certification:
High School Diploma or equivalent required, Associate Degree has an advantage
Valid Driver’s License
Experience:
Minimum of 2 years of experience in a customer service role, preferably in healthcare or related industries. Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
Proven experience with data imputation techniques such as missing data handling and outlier detection.
Attention to detail and accuracy in data management
Familiarity with data privacy and security is a plus
Strong organizational, attention to details, and time management skills
Proficiency in MS Office Suite, Google Docs & Sheets, including basic formulas, functions, data validation, and collaboration features
Physical Demand:
Work requires sitting, standing, and/or walking for periods of five hours or more, moving and examining objects at high and low reach, and reading for periods of three hours or more
Job Type: Full-time
Pay: From $18-20 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
People with a criminal record are encouraged to apply
Ability to Relocate:
Chicago, IL 60636: Relocate before starting work (Required)
Work Location: In person
Company DescriptionHome Healthcare Services
Home Healthcare Services
Job Summary
Full Time
Ancillary Healthcare
$50k-64k (estimate)
08/22/2024
10/20/2024
serenityhhc.com
INDIANAPOLIS, IN
<25
2005
<$5M
Ancillary Healthcare
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About Serenity Home Healthcare
Serenity Home Healthcare was created with the hope of providing a caring and compassionate hand to individuals in need. Whether your loved one is recovering from an acute illness or requires assistance with managing a chronic condition, Serenity Home Healthcare is committed to helping our clients achieve maximum level of function and independence at home. Serenity Home Healthcare provides the highest level of health care services to clients within the home. Our agency employs competent licensed professionals and aides to ensure that the needs of every client is met. Under the direction of a ph...ysician, our home health care interdisciplinary team works with each client to establish a personalized care plan in order to achieve the clients recovery.
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The following is the career advancement route for Client Coordinator positions, which can be used as a reference in future career path planning. As a Client Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Coordinator. You can explore the career advancement for a Client Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Coordinator jobs
Don’t be afraid to ask questions.
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Sign up for training opportunities.
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Build Relationships That Acknowledge the Whole.
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Build Trust Through Communication.
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Create unique landing pages for specific topics.
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Step 3: View the best colleges and universities for Client Coordinator.
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