About Serenity, Inc.

The goal of Serenity is to provide skills building and risk reduction counseling to decrease the spread of HIV. Serenity provides HIV-positive clients, aged 16 and older and their families with case management & skills training to live productive and full lives while reducing the risk of transmission of HIV. 

Job Description 

The duties and responsibilities of the Service Navigator Advocate include but are not limited to the following activities. Service navigators are frontline community health works and trusted peers who serve to connect their clients with HIV prevention resources, HIV medical care, behavioral health and social services in effort to promote holistic health and improve health outcomes.

• Provide HIV testing as required
• Meet with all HIV negative testing clients to determine level of risk, providing appropriate referrals and support
• Link at risk HIV negative clients to PrEP services within 30 days of intake
• Meet with all newly diagnosed HIV positive testing clients to link to medical care within 30 days, providing HIV education, support, advocacy, and transportation assistance
• Provide support to clients requesting assistance in obtaining personal documentation, including but not limited to Social Security Cards, Identification Cards, etc.
• Provide assistance and direction to clients conducting job searches
• Provide assistance to HIV negative clients conducting housing searches
• Attend community meetings as assigned by Executive Director
• Market and network Serenity throughout catchment area
• Submit Monthly activity/outcome reports to Executive Director and administrative support
• Provide client transportation as needed
• Compile accurate listing of area resources and providers

By accepting this position, you are understanding that you are a Serenity employee and not a Ryan White employee or any other agency and must abide by all Serenity guidelines, rules, regulations, and policies for the betterment of the agency. Five hours of continuing education in HIV/AIDS is required annually ongoing training on change to benefit program and their eligibility, such as Medicare, Medicaid, SSI, SSDI, Ryan Whtie, etc. is also required annually.