Job Title: Director of Technology and Application Solutions

Location: Columbia, MD (Onsite)

Duration: Full Time

Company Overview:( https://serigor.com/ )

Headquartered in Baltimore, Maryland, with a branch office in Columbia, Maryland, Serigor Inc is a trusted leader in the IT Consulting and Outsourcing space. As a CMMI Level 3-certified organization, we specialize in delivering cutting-edge IT solutions to Fortune 500 companies and State and Local Government agencies throughout the United States.

At Serigor, we are committed to maximizing the value of IT investments by leveraging the full potential of IT systems and aligning them seamlessly with business processes. With our client-centric approach, industry expertise, and unwavering commitment to excellence, we offer exciting opportunities for candidates seeking to join a dynamic team focused on driving innovation and delivering exceptional results in the IT industry.

Join Serigor Inc and be part of a company that empowers businesses through strategic IT consulting, outsourcing services, systems configuration, and IT life cycle management.

Position Overview:

The IT Director will be responsible for overseeing multiple IT projects, managing a team of IT professionals, engaging with clients, and developing new offerings and solutions. This role requires a strategic thinker with strong leadership skills and a proven track record in IT project management and delivery. The IT Director will interface with clients to ensure successful project delivery and continuous improvement of our IT services, with a special focus on application development.

Key Responsibilities:

Project Management:

• Oversee the planning, execution, and successful completion of multiple IT projects.
• Ensure projects are delivered on time, within scope, and within budget.
• Develop and implement project management methodologies and best practices.
• Drive the full application development lifecycle from concept through deployment and support.

Leadership:

• Lead, mentor, and manage a team of IT professionals, fostering a collaborative and high-performance work environment.
• Conduct regular performance evaluations and provide professional development opportunities for team members.
• Allocate resources effectively to ensure project success and team productivity.
• Inspire and guide teams in the development of innovative applications and solutions.

Client Engagement:

• Serve as the primary point of contact for clients, building and maintaining strong relationships.
• Understand client needs and requirements, ensuring they are met through effective project delivery.
• Provide regular updates and reports to clients on project progress and outcomes.
• Offer expertise in application development to address client-specific challenges and needs.

Building New Offerings & Solutions:

• Identify opportunities for new IT offerings and solutions that align with market trends and client needs.
• Lead the development and implementation of innovative IT solutions to enhance service delivery.
• Collaborate with cross-functional teams to bring new offerings to market.
• Focus on creating advanced applications that provide significant business value.

Client Interface:

• Conduct regular meetings with clients to discuss project status, address any concerns, and gather feedback.
• Ensure client satisfaction through proactive communication and responsive service.
• Present project proposals, progress reports, and final deliverables to clients.
• Translate client requirements into detailed application specifications and project plans.

Project Delivery:

• Ensure all projects are delivered to the highest standards of quality and client satisfaction.
• Monitor and manage project risks and issues, implementing mitigation strategies as necessary.
• Drive continuous improvement in project delivery processes and outcomes.
• Lead teams in the agile development and deployment of software applications.

Strategic Planning:

• Develop and execute IT strategies aligned with business goals and objectives.
• Provide strategic direction and oversight for all IT initiatives.
• Stay current with emerging technologies and industry trends to ensure the company remains at the forefront of innovation.
• Create and implement strategies for application development that align with business objectives.

Budget Management:

• Develop and manage the IT department’s budget, ensuring cost-effective use of resources.
• Monitor expenditures and financial performance, implementing corrective actions as needed.
• Identify cost-saving opportunities without compromising on quality or service delivery.

Vendor Management:

• Establish and maintain relationships with key technology vendors and service providers.
• Negotiate contracts and manage vendor performance to ensure high-quality service delivery.
• Evaluate and select new vendors as needed to support IT initiatives.

Compliance and Security:

• Ensure all IT activities comply with relevant laws, regulations, and industry standards.
• Develop and implement security policies and procedures to protect company data and systems.
• Monitor and respond to security incidents, ensuring timely resolution and prevention of future occurrences.

Performance Metrics:

• Develop and monitor key performance indicators (KPIs) to assess the effectiveness and efficiency of IT operations.
• Prepare and present performance reports to senior management, highlighting achievements and areas for improvement.
• Use data-driven insights to drive decision-making and continuous improvement.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• 14 years of experience in IT project management, with at least 5 years in a leadership role.
• Proven experience managing multiple IT projects simultaneously.
• Strong leadership and team management skills.
• Excellent client engagement and relationship management abilities.
• Demonstrated ability to develop and implement innovative IT solutions.
• Exceptional communication and presentation skills.
• PMP, ITIL, or similar certification is a plus.
• Extensive experience in application development and deployment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on cutting-edge projects and make a significant impact.

Serigor Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.