Job Description: We are looking for a motivated and customer-focused Customer Service
Associate to join our dynamic team. The successful candidate will handle both outbound and
inbound calls, assisting clients with their inquiries and guiding them through our range of
product options.

Key Responsibilities:
? Outbound Calls: Perform outbound calls to clients who have shown interest in our
products, providing them with detailed information and assistance.
? Inbound Calls: Receive inbound calls from clients, answering their queries and
providing exceptional customer service.
? Client Assistance: Walk clients through our product options, ensuring they understand
the features and benefits of each product.
? Record Keeping: Maintain accurate records of client interactions, ensuring all details are
logged in our system.
? Customer Satisfaction: Strive to exceed customer expectations in every interaction,
ensuring a positive client experience.

Requirements:
? Experience: Previous experience in a call center or customer service role is preferred.

? Skills:
o Excellent verbal communication skills.
o Strong interpersonal abilities and a friendly, approachable demeanor.
o Ability to handle high call volumes efficiently.
o Proficiency in using call center software and CRM systems.
o Strong problem-solving skills and attention to detail.

? Education: High school diploma or equivalent is required.

Compensation and Benefits:
? Competitive weekly pay.
? Comprehensive training program.
? Health and life insurance (qualification required after 90 days).
? Opportunities for career growth and development.
? Flexible schedule.
? Health insurance.

If you are a dedicated professional with a passion for customer service, we would love to hear
from you. Apply today to join our team and make a difference in our clients experience.

Equal Opportunity Employer: We are an equal opportunity employer and do not discriminate
based on race, color, religion, sex, national origin, age, disability, or any other protected status.

Disclaimer: This job description is subject to change at the discretion of the employer.

How to Apply: Please allow text communications for initial contact, as this will expedite the
interview process. We look forward to hearing from you!