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ServiceMaster Restore® is seeking a skilled and experienced Fire Restoration Technician to join our team. The Fire Restoration Technician will be responsible for assessing fire damage, performing cleanup and restoration tasks, and coordinating with clients and team members to ensure the successful completion of projects.

Location: Wausau -

Fast Interview and Hiring Process.

Requirements

• High school diploma or equivalent required; additional certification or training in fire restoration or related fields preferred.
• Proven experience as a fire restoration technician or similar role.
• Strong knowledge of fire damage restoration techniques, equipment, and materials.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally with clients, team members, and subcontractors.
• Valid driver's license and clean driving record required.

Job Description

Monitors, inspects and completes tasks for restoration jobs to ensure completion of drying,

demolition, pack-out of contents and various fire restoration activities. Prepare and review

documentation to include notes, photos and documents according to company policies and

procedures to ensure reimbursement from insurance companies. Explains processes used to

complete active jobs and next steps to resolution in person to customers.

• Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
• Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
• Completes assigned jobs according to company processes while maintaining quality control on each job with urgency
• Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
• Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
• Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
• Responsible for making daily adjustments to the drying plan based on meter readings
• Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
• Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

About the Employer

With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke, or mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore.

ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster Brands, a leading provider of essential residential and commercial services. More information can be found at servicemasterrestore.com and srmcat.com.

ServiceMaster Restore has been serving your area since 1980. (This may vary by location)

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.