SERVPRO® of North Sacramento Production Manager

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have great interpersonal skills, then you’ll thrive in this work environment. Are you dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities
1. Customer Satisfaction

a. Be responsible for customer service and management of the customer experience.

b. Compile and resolve punch list items.

c. Perform final walk-through with customer.

d. Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.

e. Manage all warranty activities

2. Project Initiation

a. Evaluate and sell projects.

b. Educate customers on construction process.

3. Project Planning

a. Identify and document project scope of work.

b. Create and Review estimates.

c. Obtain customer and client agreement on scope and estimate.

d. Review budgets.

e. Ensure proper permits are acquired

4. Project Execution

a. Create project schedule and timeline.

b. Identify and qualify subcontractors and resource providers.

c. Negotiate terms and set expectations.

d. Plan, organize, and manage crews and subcontractors.

e. Schedule all subcontractors and material suppliers.

f. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.

5. General

a. Be familiar with and be able to execute all roles and responsibilities of a Production Coordinator.

Experience and Skill Set
· Superb customer service track record

· Effective written and oral communication

· Intermediate math skills

· Experience in restoration and/or construction preferred

Formal Education/Training
· High school diploma/GED

· Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 8:00 a.m.–5:00 p.m., Monday–Friday, 40 hours per week. Travel is required and is primarily local.

Job Types: Contract, Full-time

Pay: $60,000.00 - $65,000.00 per year

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k) 3% Match
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Sacramento, CA 95834: Relocate before starting work (Required)

Work Location: In person