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Title : Collections Specialist
Location : Norwalk, CT
Hourly Range : $20.00 to $25.00 Hourly Rate ( Depends on Experience)
FLSA Classification : Full-Time, Non-Exempt
DESCRIPTION
ServPro of Fairfield County (Norwalk, CT) area is seeking an individual to fill the role of the Collections Specialist. In this role, the successful candidate will monitor and analyzing customer accounts to develop strategies to mitigate risk for past due bills owed to SERVPRO of Stamford for a multi-franchise residential and commercial mitigation business.
As the Collection Specialist, you will be responsible for contacting customers to collect overdue payments and negotiating payment plans.
You would also work closely with other departments to ensure that policies and procedures are followed. Excellent communication and negotiation skills are a must, as well as a strong understanding of credit and risk management.
The Collections Specialist will be highly organized, energetic, and will take the initiative to provide day to day collections support in a high volume and fast paced office environment while maintaining a smooth operational reporting workflow.
Please Note : This is a Pet Friendly Office!
Essential Duties & Responsibilities
Other
Other ad-hoc duties assigned and requested by management.
REQUIREMENTS, DESIRED KNOWLEDGE, AND SKILLS :
EDUCATION
COMPENSATION & BENEFITS
We offer competitive pay as well as comprehensive benefits. If you feel that you meet the above criteria and are intrigued by the opportunity to work for a dynamic, fast-paced company, please contact us.
Benefits :
Schedule :
Overtime Requirement :
We are a 24 / 7 Emergency Services business. You will occasionally be expected to work nights and weekends to assist our customers in their time of need during storms, cold weather, and other natural or man-made emergency situations.
WORKING CONDITIONS Environment :
This position will be in-office environment, not eligible for hybrid or remote.
Ability to commute :
Norwalk, CT 06851 :
Reliably commute or planning to relocate before starting work (Required)
Physical Demands :
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Light work that includes moving objects up to 20 pounds may be required.
ABOUT SERVPRO History
SERVPRO of Fairfield County understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life, home, or business.
SERVPRO of Fairfield County can also mitigate mold and mildew from your home or business.
Importance of Community
Many leaders in our business were born, raised, and have raised families of their own in Fairfield County. Our neighbors are very important to us.
With over 35 years we have helped
thousands of people and businesses to recover from disaster as quickly as possible.
Training
We pride ourselves in being the best in the industry, and the best in the community. That’s why our staff is highly trained in property damage restoration.
From initial and ongoing training at SERVPRO’s Franchise Facility for regular IICRC-industry certification, our technicians are equipped with the knowledge and tools to restore your property.
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.
All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.
All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
Last updated : 2024-06-22
Full Time
$47k-59k (estimate)
06/24/2024
09/21/2024
servprobethesdapotomacmd.com
GLENARDEN, MD
25 - 50
1980
JOHN HARGROVE
$5M - $10M
The job skills required for Collection specialist include Accounts Receivable, Problem Solving, Accounting, Microsoft Office, Credit Card, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection specialist positions, which can be used as a reference in future career path planning. As a Collection specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection specialist. You can explore the career advancement for a Collection specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
03/15/2022: Ventura, CA
Collection Specialists keep track of accounts receivable.
03/22/2022: Lorain, OH
Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
02/02/2022: Monroe, LA
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
01/27/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Collection Specialist.