SERVPRO Team Shaw

SERVPRO Team Shaw is one of the largest SERVPROs in the country and has grown from one location in 2019 to 27 locations today.

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more.

If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!

Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as a new Front Desk Receptionist In this position, you will be making a difference each and every day.

We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened ! We are seeking a motivated and personable Front Desk Receptionist to join our dynamic team.

As the first point of contact for our company, you will play a vital role in creating a positive and welcoming atmosphere for visitors, clients, and employees.

Your exceptional communication skills, professional demeanor, and organizational abilities will contribute to our commitment to delivering excellent customer service.

As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

One of our key pillars is training and development and will transfer all the necessary knowledge to ensure we enable you with all the tools to be successful.

Part of our learning path is ensuring we develop you at every stage of your career, including sponsoring various certifications and licenses, to help specialize your skillset. Job Description

Answering Calls : Manage incoming phone calls, route them to the appropriate departments or individuals, take messages, and provide general information about the company.

Address basic inquiries and direct more complex questions or issues to the appropriate departments or personnel.

• Greeting Visitors : Welcome visitors, clients, and guests with a friendly and professional demeanor. Offer assistance and provide directions as needed.
• Front Desk Management : Ensure the front desk area is clean, organized, and presentable at all times. This includes arranging materials, brochures, and any necessary equipment.
• Visitor Log : Maintain a visitor log or sign-in sheet, recording visitor names, contact details, and the purpose of their visit for security and record-keeping purposes.
• Mail Handling : Receive and distribute incoming mail and packages. Organize outgoing mail and ensure it's sent out promptly.
• Office Supplies : Keep track of office supplies and place orders as needed to maintain inventory levels.
• Maintaining Confidentiality : Handle sensitive information and client data with discretion and confidentiality

Qualifications :

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Exceptional interpersonal and communication skills, both verbal and written.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficient in using office software (e.g., Microsoft Office) and basic office equipment.
• Customer-focused attitude with a genuine desire to assist and help others.
• Professional appearance and demeanor, with strong attention to detail.
• Ability to work independently and collaboratively as part of a team.
• Familiarity with customer service principles and practices.
• Flexibility to work shifts and adapt to changing needs.
• Ability to successfully complete a background check subject to applicable law

Benefits

Medical, Dental, and VisionPaid Time OffSick Paid Time OffParental Paid Time OffMatching 401kAll employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.

All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.Each SERVPRO® Franchise is Independently Owned and Operated.

Compensation : $14.00 - $16.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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Last updated : 2024-07-02