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SevenRooms is hiring for a Manager, Customer Success to lead our team of Customer Success Managers in APAC. In this role, you will be responsible for guiding, mentoring, and hiring members of the CSM team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for our clients. We are looking for someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and culture.
The SevenRooms CS Team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the SevenRooms mission makes it easy to be obsessed with our customers.
Full Time
IT Outsourcing & Consulting
$92k-123k (estimate)
06/01/2024
07/30/2024
sevenrooms.com
New York, NY
200 - 500
IT Outsourcing & Consulting
The job skills required for Manager, Customer Success include Customer Success, Leadership, Initiative, Coaching, Problem Solving, Account Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Customer Success. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Customer Success. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager, Customer Success positions, which can be used as a reference in future career path planning. As a Manager, Customer Success, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Customer Success. You can explore the career advancement for a Manager, Customer Success below and select your interested title to get hiring information.