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Customer Service - 2nd shift
$41k-51k (estimate)
Full Time | Durable Manufacturing 7 Days Ago
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SEW-EURODRIVE - USA is Hiring a Customer Service - 2nd shift Near Troy, OH

About The RolePosition involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines. Customers and associates will be handled with a view toward growth and long-term relationships while maintaining a consistent and businesslike attitude.
Pay Rate: $20.00/hour
Shift: 2nd shift
Top 5 Skills and Abilities we are looking for in an applicant:
  • Attain and keep current with the knowledge and skills required to provide information, service and assistance.
  • Be available as assigned to accept all calls in a professional manner, and determine the nature of the call. Take all possible action including research, working with computer, completing forms and other follow-up to expeditiously insure that accurate information and service is provided.
  • Obtain required information and respond when necessary to complete action on inquiries/requests received.
  • Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.
  • Provide assistance to other employees in a businesslike and professional manner as required.
Top 5 Tasks for this position:
  • Ability to perform all tasks listed above to the Company’s expectations.
  • Ability to work in a fast-paced environment with continuous interruptions.
  • Must have good oral and written communication and organizational skills.
  • Ability to follow instruction, written and verbal.
  • Ability to organize workload for timely accomplishment of work.
Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.
A 10% shift premium is paid for 2nd and 3rd shift positions.
SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!
There is no monthly premium required for Employee's coverage:
  • Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage $125 annual reimbursement for purchase of eligible vitamins & minerals
  • Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment
  • Disability - Includes both Short Term Disability and Long Term Disability
  • Flexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment
  • Timely Evaluations with potential for a pay increase - New Employees are evaluated every six months for the first two years then annually thereafter
  • Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service
  • Holiday Pay - Twelve (12) paid holidays per year
  • Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account
  • Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually
  • Paid Parental Leave - To assist and support new parents with balancing work and family matters
  • Onsite Clinic Services - On location medical services by licensed providers at no cost to employees
  • Education Assistance Programs - Student Loan Repayment / Tuition Assistance options
  • Counseling Resources - Easy and convenient access to professional counseling services online
  • Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards
  • Uniforms and Subsidies - Uniforms (for shop employees) are provided and a subsidy for the annual purchase of safety shoes is included
  • Employee Assistance Programs - Five programs to help employees navigate challenging life circumstances
  • Insure Choice Plan Group Discounts - Auto, Home, Pet coverage, Legal insurance, and more at a group discount rate
Additional job requirements and responsibilities would be discussed during the interview process.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$41k-51k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/17/2024

WEBSITE

seweurodrive.com

HEADQUARTERS

WIXOM, MI

SIZE

200 - 500

FOUNDED

1931

REVENUE

$50M - $200M

INDUSTRY

Durable Manufacturing

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About SEW-EURODRIVE - USA

DRIVING THE WORLD! SEW-EURODRIVE is a world-wide leader in power transmission products and services. As one of the largest manufacturers of electric motors, gear units, gearmotors, electronics and matching automation technology, SEW-EURODRIVE has become the go-to name for drive performance and reliability. Since introducing the gearmotor in 1931, we have been bringing the best in drive technology to our customers around the globe. That commitment has led to a history of innovations the first variable speed gearmotor, early development of electronic drives, some of the first successful efforts... to decentralize control, and the first motor with energy-efficient copper rotors. Expanding to the U.S. led to the opening of our assembly center in Troy, Ohio, in 1975. Within a few short years, SEW was operating four additional regional assembly centers across the U.S. in Bridgeport, NJ; Dallas, TX; Hayward, CA, and Lyman, SC. Today, we provide expert application assistance and products from our five regional assembly centers, more than 60 technical sales offices, and a nationwide distributor network. World-wide, SEW-EURODRIVE employs more than 16,000 people and has presence in 51 countries. In addition, we have 15 manufacturing production facilities and 79 Drive Technology Centers supporting customers with a global portfolio of power transmission products and services. This network of locations allows us to think globally but service locally. More
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