Description

Case Manager- Bilingual

$24 hourly

Major Duties and Responsibilities:

· • Greet and coordinate new migrant arrivals and assist in adjusting.

· • Ensure provision of timely and appropriate services to newly arriving families during first 90 days post-arrival in accordance with program guidelines

· • Assist participants in accessing appropriate services including but not limited to public assistance, education, health care, language classes, and employment services

· Access and coordinate clients needed essentials for day-to-day care, education, resources, and transitioning into residence.

· • Provide initial and on-going orientations to life in the United States, including but not limited to health, safety, budgeting and paying bills

· • Conduct comprehensive assessment with each migrants, develop individual service plans, and facilitate connections to appropriate services

· • Encourage participants to work towards self-sufficiency and early employment

· • Maintain timely and accurate client files, case notes, and reporting records

· • Request checks from the finance department and distribute funds to clients according to program guidelines

· • Operate as a cultural broker between volunteers, church groups, service providers and refugees

· • Collaborate with volunteers and Volunteer Services staff to help meet the goals of the client’s service plan

• Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events 

Requirements

Education:

• Bachelor’s Degree in social work, criminal justice or related field, preferred.

Experience:

• Candidate who is fluent in Spanish/English.
• Three to five years of experience working one-on-one with youth involved in the juvenile justice system.
• Experience working with Microsoft packages (Word, Office 365, Excel, Power Point, Adobe Reader) required.
• Trained in facilitating Peace Circles.
• Experience working with teens and young adults, knowledge of learning styles and ability to engage high risk youth and their families. 
• Experience working in Chicago neighborhoods 
• Knowledge of Cook County resources.

Other:

• Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.
• Must be able to make home visits to present/prospective/former clients in their home.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees or the organization.
• Exercises discretion and independent judgment in executing tasks
• Must demonstrate the ability to establish helping relationships with families of varying educational, experiential and socio-economic backgrounds and handle emergency and crisis situations.

Physical Requirements:

• Must be able to remain stationary 50% of the time
• Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
• Must be able to transport oneself to and from home visits.
• Occasionally ascends/descends stairs.
• Medical Statement of good health (required every 2 years of employment).