Job Description:

As a Sales Representative at Shaker’s, you will be at the forefront of our business development efforts, ensuring our clients receive top-notch service and solutions. Your responsibilities will span across sales, estimating, communication, team collaboration, and non-selling activities. You will play a crucial role in driving our growth and maintaining our reputation for excellence while living our core values: Trust, Communication, Teamwork, Growth, and Fun.

Key Responsibilities and Activities:

Fundamentals:

• Master SHAKER’s value proposition and effectively communicate it to prospects.
• Know our products and services inside out and utilize this knowledge to cross-sell and up-sell.
• Understand vendor products and their applications to provide accurate estimates and clear product differentiation.
• Listen to customers' needs, identify pain points, and offer solutions through value-selling strategies.
• Utilize SHAKER’S’s selling system for optimal selling of commercial and industrial services.
• Conduct site visits, gather data, and communicate with estimators to create detailed proposals.
• Be proficient in Excel and our CRM (Pipeline Deals).

Preparation:

• Confirm and prepare for prospect appointments.
• Maintain an active weekly sales action plan.
• Research target companies and contacts before visits.
• Use Pipeline Deals for all sales activities and planning.
• Plan safe travel to bids without rushing.

Selling:

• Represent SHAKER’S professionally during site visits and measurements.
• Review estimates with Management within 24 hours.
• Ensure timely and accurate Scope of Work and proposal delivery.
• Respond to phone calls and emails within 8 business hours.
• Follow up consistently on all open bids to secure a decision.
• Use SHAKER’S’s methodology for differentiating, qualifying, and closing sales.

Results/Post Sales:

• Ensure a smooth handoff to Inside Operations.
• Be present at job starts to ensure proper setup and client satisfaction.
• Maintain relationships with clients and act as a point of contact for issue resolution.
• Visit each sold job at least once to maintain relationships with customers and crew.
• Report pipeline, activity, and results to the National Sales Team and in sales meetings.
• Finalize contracts, receive deposits, and collaborate with Operations for client satisfaction.

Prospecting & Business Development:

• Develop and execute a prospecting plan to generate leads.
• Participate in networking groups to build relationships and promote SHAKER’S.
• Cultivate existing business within commercial and industrial markets.

Communication:

• Maintain regular, productive communication with all team members and customers.
• Communicate job details clearly to crew leaders and painters.
• Uphold our company’s reputation by communicating professionally and promptly.

Team Responsibilities:

• Demonstrate a positive, collaborative attitude.
• Attend meetings punctually and contribute actively.
• Work necessary hours to fulfill all duties and responsibilities.
• Assist in developing and implementing new systems to support company growth.
• Participate in problem-solving and initiatives that align with the company mission.

Non-Selling Activities & Responsibilities:

• Engage in networking, training, sales meetings, and company events.
• Attend trade shows and maintain records of activities.
• Conduct client relationship visits and LinkedIn prospecting.
• Oversee job starts and document site visits.

Desired Traits:

• Resourceful, proactive, and able to balance assertiveness with patience.
• Humble yet self-confident.
• Trustworthy and competent.
• Strong work ethic and down-to-earth attitude.
• Sense of urgency and warrior mentality.
• Committed to doing what you say you will do.

Our Secret Sauce:

• Trust : We're all about keeping promises and building relationships based on integrity. Trust is the foundation of our interactions with clients and team members alike.
• Communication : Open, honest, and clear communication is our secret sauce. We ensure everyone is on the same page, making our processes smooth and efficient.
• Teamwork : We’re a close-knit team that supports each other. Collaboration is key to achieving our goals and delivering outstanding results.
• Growth : Continuous learning and development are part of our DNA. We embrace opportunities for growth, both personally and professionally, to drive our company forward.
• Fun : We believe in working hard and playing hard. A positive and enjoyable work environment boosts creativity, enthusiasm, and camaraderie among our team.

Join us and be part of a team that values integrity, professionalism, and a commitment to excellence. If you are ready to make a significant impact and grow your career with Shaker’s, apply today!