You haven't searched anything yet.
Job Description – Front Desk Supervisor
Shaner is an Equal Opportunity Employer and Drug-Free Workplace
General Responsibilities:
Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct,
implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications (Essential):
Qualifications (Desired):
Skills:
Standard Requirements:
1. Supports the Mission, Values and Vision of Shaner, Franchise, and the hotel.
2. Ensures an atmosphere which allows for the privacy, dignity and well-being of all guests and employees in a safe, secure environment.
3. Supports, cooperates with, and implements specific procedures and programs for:
a. Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
Confidentiality of all data, including guest, employee and operations data.
c. Quality Assurance and compliance with all regulatory requirements.
d. Compliance with current law and policy to provide a work environment free from sexual
harassment and all illegal and discriminatory behavior.
4. Supports and participates in common teamwork:
a. Cooperates and works together with all co-workers; plan and complete job duties with minimal
supervisory direction, including appropriate judgment.
b. Uses tactful, appropriate communications in sensitive and emotional situations.
c. Follows up as appropriate with supervisor, co-workers or guests regarding reported complaints,
problems and concerns.
d. Promotes positive public relations with guests and employees.
e. Completes requirements for in-service training, acceptable attendance, uniform and dress codes
including personal hygiene, and other work duties as assigned.
Essential Functions: (Include the following. Other job related duties may be assigned.)
o All hotel features/services, hours of operation.
o All room types, numbers, layout, decor, appointments and location.
o All room rates, special packages and promotions.
o Daily house count and expected arrivals/departures.
o Room availability status for any given day.
o Scheduled in-house group activities, locations and times.
o All hotel and departmental policies and procedures.
The noise level in the work environment is usually moderate.
Job Type: Full-time
Pay: From $17.50 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
Retail
$32k-43k (estimate)
05/24/2024
08/06/2024
shanerpropane.com
Pottstown, PA
<25
Retail
The job skills required for Guest Services Supervisor include Teamwork, Guest Relations, Accounting, Computer Systems, Billing, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
03/12/2022: Bridgeport, CT
Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.