The Chief of Staff (CoS) is an executive role who works as the CEO's right-hand person, providing strategic counsel and hands-on support to other executives. Oversee strategic business initiatives, from development through successful execution, under the guidance of the CEO. Review, design, and execute improvements to organizational structure; find knowledge and skills gaps and help address them.

Responsibilities

• Serve as liaison with staff, executives, senior leaders, and CEO regarding company climate, employee well-being, project updates, proposals, and planning
• Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns
• Oversee daily operations in collaboration with senior managers and department leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities
• Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with CEO and other executives on special projects
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications

• Project management: Overseeing large projects and initiatives, and ensuring they are completed on time and effectively

• Decision-making: Participating in strategic planning, policy development, and decision-making with the CEO and senior management team

• Advisory role: Providing expert advice to department heads to improve team efficiency, and acting as an advisor for important business decisions

• Systems and processes: Improve current processes and optimize organizational procedures for efficiency and productivity. Creating and maintaining systems and processes to streamline operations 

This CoS position requires strong leadership, communication, organizational, and decision-making skills, as well as a deep understanding of the organization and the ability to navigate complex challenges. Must have extensive experience in administrative work.

Required skills and qualifications

• Seven or more years of experience in a business management or executive role
• Experience in organizing and directing multiple teams and departments
• Experience in planning and leading strategic initiatives
• Excellent written and verbal communication skills
• Versatile abilities and extreme dedication to efficient productivity

Preferred skills and qualifications

• Bachelor’s degree (or equivalent experience) in business administration or similar field
• Experience in data analysis and budget management
• Consulting experience, with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind, focused on developing creative solutions
• Strong project-reporting skills, with focus on interdepartmental communications