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Summary/Objective
Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products. We are seeking a motivated individual to work as a Business Systems Analyst I with our credit-based financial software products that run on multiple platforms. This position will be responsible for providing technical product support to clients, as well as troubleshooting software application issues. The ideal candidate will have at least 2 years of experience supporting customers in the banking, lending, leasing, collections or recovery software or a similar industry. Operational experience in the banking or the auto finance industry is a huge plus!
Responsibilities
Requirements
· Bachelor’s degree required or four years of related work experience may substitute for bachelor’s degree·
Strong analytical, interpersonal, communication, problem solving and research skills·
Excellent written and oral communications skills·
Proficiency with Microsoft Office products (Word, Excel, Outlook)·
Understanding of software systems from the user’s and technical perspective·
Entry level-- 2 years of experience in customer support in banking/lending software or similar industry· Must work well under pressure to meet ongoing and overlapping deadlines within short time constraints· Additional hours may be needed during peak times and for software releases· Prior experience with Structured Query Language (SQL) and relational databases a plus· Formal presentation experience a plusEducation / CertificationsBachelor’s degree required or four years of related work experience may substitute for bachelor’s degree
Location
This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston, TX. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah.
** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment and Physical Demands
This is a full-time position. Days of work are Monday through Friday. The daily schedule may vary from 7 am – 4 pm, 8 am – 5 pm or 9 am – 6 pm, and occasional afterhours or weekend work may be required. Hours may vary or exceed 40 in any given week depending on the needs of the business.
EEO Statement
Shaw provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Shaw complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Full Time
$54k-66k (estimate)
07/03/2024
07/19/2024
shawsystemsgroup.com
San Francisco, CA
<25
The following is the career advancement route for Business Systems Analyst, I positions, which can be used as a reference in future career path planning. As a Business Systems Analyst, I, it can be promoted into senior positions as a Business Systems Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Systems Analyst, I. You can explore the career advancement for a Business Systems Analyst, I below and select your interested title to get hiring information.