3 Automotive Service Director Toyota Jobs in Laurel, MD
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Sheehy Auto Stores is Hiring an Automotive Service Director Toyota Near Laurel, MD
Responsibilities
- Managing the service department while supervising service advisors to ensure they meet the service objectives and expectations of the role
- Train Advisors to greet every customer that enters our facility with hospitality and the highest level of respect.
- Train Advisors to present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
- Manage the store’s workflow in an effective and efficient manner.
- Train Advisors to possess the ability to sell our services consistently and effectively without jeopardizing honesty and integrity.
- Maintain a positive attitude and team atmosphere at all times.
- Use the phone in a professional manner, always with the intention of creating a long-term relationship between the store, yourself and the customer.
- Prepare business goals for each month as well as each year.
- To act in a professional manner that reflects the quality organization you represent. Always project an attitude of honesty and integrity.
- Direct, coordinate, and participate in performing customer service activities as dictated by workload.
- Ensure that all work is performed to proper specifications.
- Assist other employees as needed.
- Five years related experience and/or training; or equivalent combination of education and experience.
- Graduation from an industry recognized service training program also preferred by not required.
- Reynolds and Reynolds experience, preferred but not required
- Microsoft Office knowledge (Word, Excel, PowerPoint, Outlook)
- Authorized to work in the USA
- Able to pass pre-employment background check, Motor Vehicle Record check, and drug test
- Must have a valid driver's license
- Health, Vision and Dental Insurance
- Paid Training
- Career Advancement
- 401(K) with profit sharing
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. Sheehy Auto Stores is an Equal Employment Opportunity Employer.
Job Summary
Full Time
Retail
$123k-160k (estimate)
07/14/2024
07/16/2024
sheehy.com
ELLICOTT CITY, MD
100 - 200
1965
$50M - $200M
Retail
Related Companies
About Sheehy Auto Stores
Sheehy Ford was opened in 1966 by Vincent Sheehy,III in Marlow Heights, MD next to the new D.C. Beltway. The store was immediately successful because of our customer commitment, and by 1975 had become the largest Ford dealership in the country. In the 1990's, several franchises were added with the Sheehy name. Today, we represent many quality brands throughout the Mid-Atlantic. We represent some of the best brands in the automotive industry, but it's our team members that make all the difference. Brand knowledge and quality customer service doesn't just happen. We take the time to hire the rig...ht people who share our commitment to customer excellence. Once we have identified you as a fit with the company, we provide the skills training necessary for you to be successful in a career with Sheehy. Join The Winning Team. SHEEHY One Team Building a Lasting Relationship With Each Customer Based on Trust. If you are a college graduate, looking for a company that offers the following... 1) Great sales experience, guiding customers who are making big financial decisions. 2) The opportunity to move through an organization quickly based on your drive and performance. 3) First year pay of $50K-$80K, with long-term income growth,limited only by your ability and desire. 4) The belief that we succeed when you succeed. 5) A retail environment with work/life balance. 6) Best-in-the-industry training within Sheehy University. Sheehy Auto Stores could be the company for you.
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