Position Summary

Works under general supervision to perform a variety of clerical support work involved in organizing, analyzing, processing, and maintaining financial, statistical, and other specialized reports and records pertaining to departmental functions.

Pay Grade: 41

Salary Commensurate with Experience and Education

Minimum Qualifications

100% -

1. Two (2) years of experience in appropriate clerical, bookkeeping, data processing, or statistical work; AND

2. High school diploma or possess a GED; OR

3. One (1) year of experience in appropriate clerical, bookkeeping, data processing, or statistical work; and one (1) year of college study (30 semester hours or 36 quarters).

4. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

1. Provides general information regarding procedures for titling and registering a motor vehicle, applying for business license, notary, and marriage license.

2. Answers questions concerning departmental policies, procedures, and works functions relating to divorce, gifting vehicles, adding/removing spouses, changing plate type, etc.

3. Receives documents of various transaction types and reviews for completion and accuracy. Ensures compliance with associated regulations for each type of transaction.

4. Prepares all documents for scanning machines.

5. Operates a folding/stuffing machine and scanner to prepare various documents for mailing and/or processing.

6. Sorts, files, and maintains control records.

7. Reviews and scans all motor vehicle record (MVR) documents relating to title and registration to provide legal support for MVR transactions and to assure quality and correct indexing.

8. Communicates with Military Personnel/Handicap Placard applicants to request necessary documents and process renewals.

9. Computes/calculates renewal fees based on state and county laws/ordinances and sales tax. Collects fees and other required monetary charges related to department-specific services and processes.

10. Maintains and balances payments at the end of each day.

11. Processes and/or research marriage license transactions for accuracy.

12. Handles report preparation and submission to designated state agencies as required.

13. Performs other related duties as required or directed.

KSA's

KSAs -

1. Knowledge of different license plate classes (personal, commercial, handicap, bus, zone, etc.) for accurate issuance.

2. Ability to gain a thorough understanding of sales tax laws/regulations and accurately calculate fees due.

3. Ability to comprehend state laws and departmental processing procedures applicable to motor vehicle title and registration, Business Tax, and Marriage.

4. Ability to thoroughly communicate and explain laws and procedures to the public clearly, concisely, and effectively verbally and in writing with courtesy and tact.

5. Ability to resolve problem situations.

6. Ability to maintain focus, pay attention to detail, and multi-task.

7. Knowledge of Microsoft Excel and basic business computer skills.

8. Knowledge of Business English and Math.

9. Ability to plan, organize, and maintain an even flow of work.

10. Knowledge of modern office practices, procedures, and equipment; skilled at operating office equipment.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.