6 Quality Assurance Specialist II (Onsite) Jobs in Tempe, AZ
Shellpoint Mortgage Servicing is Hiring a Quality Assurance Specialist II (Onsite) Near Tempe, AZ
Primary FunctionThe Quality Assurance Specialist II is responsible for providing quality control, audit oversight and risk identification for the functions performed within Servicing. The auditor will work closely with the functional area managers.
Principal Duties
- Assist in identifying operational risks and escalating issues to management.
- Recommend procedural changes and/or policy updates.
- Research and review accounts, items, or processes selected for audit.
- Quality Assurance liaison with functional areas
- Use spreadsheets and databases to maintain detailed audit records.
- Assist with generation of error reports.
- Complete monthly workflow audits
- Monitor and make recommendations for smoke detector reports.
- Performs related duties as assigned by supervisor.
- High school diploma or equivalent, required.
- College degree preferred.
- 2-4 years’ experience.
- Detail oriented, excellent organizational skills and ability to handle multiple tasks.
- Able to effectively interact with managers and members of the functional areas including but not limited to Secured and Unsecured Bankruptcy.
- A self-motivated work style and a strong desire to exceed expectations.
- Excellent written and verbal communication skills
- Able to work with minimal supervision.
- Ability to meet timelines.
- Knowledge of BKS, PACER, NDC, ILS, DMS
- Extensive knowledge of secured and unsecured Bankruptcy,
- Above average skills in quality and production rates
- Average MS Excel skills are required.
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 9 Paid Holidays
- Employee Engagement Activities
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
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Job Summary
Full Time
$69k-85k (estimate)
07/04/2024
07/31/2024
shellpointmtg.com
Greenville, SC
500 - 1,000
Related Companies
The job skills required for Quality Assurance Specialist II (Onsite) include Quality Assurance, Quality Control, Verbal Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Specialist II (Onsite). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Specialist II (Onsite). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Specialist II (Onsite) positions, which can be used as a reference in future career path planning. As a Quality Assurance Specialist II (Onsite), it can be promoted into senior positions as a Quality Assurance Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Specialist II (Onsite). You can explore the career advancement for a Quality Assurance Specialist II (Onsite) below and select your interested title to get hiring information.
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