6 Bilingual Patient Access Specialist - Phone Room, Winchester Jobs in Winchester, VA
Shenandoah Community Health is Hiring a Bilingual Patient Access Specialist - Phone Room, Winchester Near Winchester, VA
Job SummarySCH is looking for a Bilingual Patient Access Specialist for our Winchester, VA location. Under the direct supervision of the Patient Access Manager, the Patient Access Specialist - Phone Room is primarily responsible to ensure proper answering and direction of all incoming calls for the department in a friendly and professional manner and manage urgent or emergency telephone situations efficiently. Employee will be involved with several aspects of the practice including patient contact, scheduling, clerical duties, and business functions. Performs other duties as assigned.
Essential Skills And Education Requirements
- Must be Bilingual: Fluent in English and Spanish
- Possess good listening and communication skills
- High school diploma or the equivalent
- Office skills including word processing, data entry, and recordkeeping principles
- Excellent time management and organizational skills
- Possess the ability to work in a courteous and professional demeanor with patients, co-workers, and community contacts.
- Previous knowledge of healthcare systems is preferred.
- Possess the ability to handle a multi-line phone.
- Demonstrate a friendly, patient, and compassionate demeanor when dealing with people, even in difficult situations.
- Work is performed with frequent sitting.
- Occasional lifting, standing, and bending may also be necessary in this position.
Job Summary
Full Time
Ambulatory Healthcare Services
$45k-55k (estimate)
06/09/2024
06/29/2024
shencommhealth.com
WINCHESTER, VA
200 - 500
1976
MARY CAMEJO
$10M - $50M
Ambulatory Healthcare Services
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About Shenandoah Community Health
Shenandoah Community Health (SCH) is a community health center and Patient Centered Medical Home that offers access to primary care, behavioral health, womens health and oral healthcare in the Shenandoah Valley of West Virginia and Virginia. Since 1976, our dedicated providers and support staff have worked to ensure our patients receive the highest quality, most comprehensive healthcare possible. We accept most private insurance plans as well as Medicaid, Medicare, and WV CHIP. A sliding fee discount program is also available for those who qualify. In addition to our wide range of coordinated ...healthcare services, SCH offers WIC & Nutrition programs, HIV case management, an on-site pharmacy, lab and x-ray services, outreach to special populations, medication assistance, assistance with ACA Marketplace and Medicaid enrollment, a Weight & Wellness program and family resources. Shenandoah Community Health also offers interpretation services for patients whose primary language is not English. Vision: To be a recognized leader in health care services. Mission: To promote health and wellness within the community by providing a Medical Home to reduce barriers to care and ensure access to a full range of coordinated health care and wellness services. Values: Treat all patients with dignity, compassion, confidentiality, and respect. Provide high quality, accessible, affordable health care services. Maintain a work environment that motivates, rewards, and values staff. Partner with community agencies to address the health care needs of the entire community. Facts about SCH: SCH is your Patient Centered Medical Home. SCH is a non-profit community health center (link) that is governed by a Board of Directors. SCH is accredited and certified by The Joint Commission. SCH employs more than 260 clinicians and support staff. On average, SCH provides more than 130,000 services a year to patients, regardless of their ability to pay.
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