11 Office Assistant - Dental Office Jobs in Martinsburg, WV
Shenandoah Community Health is Hiring an Office Assistant - Dental Office Near Martinsburg, WV
SCH is looking for an office assistant for our Healthy Smiles Dental Office in Martinsburg, WV. This position is primarily responsible greeting and checking in patients, scheduling patients, collecting co-payments, answering the department’s telephone, and accepting/scanning new patient registration documents into the EHR while maintaining the wait list. In times of need, to also be responsible for collecting patient vital as requested.
Role & Responsibilities
- Greet clients in a courteous manner.
- Answering and screening all phone calls
- Check in clients and generate fee tickets for providers in a timely manner.
- Collect co-pays and process transactions for medical record copying fees as needed.
- Ensure all new client registration documents are filed in an accurate and organized manner in making sure other medical personnel will be able to easily locate documents in the EHR when needed.
- Ensure confidentiality of all client information in performing his/her duties.
- Maintain the new client waitlist to ensure accuracy and timely processing of new patient appointments.
- Review the 3-week letter report and generate letters for outreach as needed.
- Collecting and documenting client vitals as needed, in conjunction with the guidelines provided in the clinical responsibilities of Unlicensed Assistive Personnel (UAP) .
- Resolving day to day issues as required, ensuring high quality services.
- Must have a high school diploma or the equivalent with some college course work in a related field preferred.
- Previous experience in a dental office setting preferred.
- Previous experience performing reception duties is preferred.
- Must have excellent data entry and computer skills, including experience with Medical Manager, or Next Gen.
- Must have strong communication and customer service skills.
- Prior experience scheduling patients and dealing with medical records is preferred.
Job Summary
Full Time
Ambulatory Healthcare Services
$46k-58k (estimate)
07/03/2024
07/28/2024
shencommhealth.com
WINCHESTER, VA
200 - 500
1976
MARY CAMEJO
$10M - $50M
Ambulatory Healthcare Services
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About Shenandoah Community Health
Shenandoah Community Health (SCH) is a community health center and Patient Centered Medical Home that offers access to primary care, behavioral health, womens health and oral healthcare in the Shenandoah Valley of West Virginia and Virginia. Since 1976, our dedicated providers and support staff have worked to ensure our patients receive the highest quality, most comprehensive healthcare possible. We accept most private insurance plans as well as Medicaid, Medicare, and WV CHIP. A sliding fee discount program is also available for those who qualify. In addition to our wide range of coordinated ...healthcare services, SCH offers WIC & Nutrition programs, HIV case management, an on-site pharmacy, lab and x-ray services, outreach to special populations, medication assistance, assistance with ACA Marketplace and Medicaid enrollment, a Weight & Wellness program and family resources. Shenandoah Community Health also offers interpretation services for patients whose primary language is not English. Vision: To be a recognized leader in health care services. Mission: To promote health and wellness within the community by providing a Medical Home to reduce barriers to care and ensure access to a full range of coordinated health care and wellness services. Values: Treat all patients with dignity, compassion, confidentiality, and respect. Provide high quality, accessible, affordable health care services. Maintain a work environment that motivates, rewards, and values staff. Partner with community agencies to address the health care needs of the entire community. Facts about SCH: SCH is your Patient Centered Medical Home. SCH is a non-profit community health center (link) that is governed by a Board of Directors. SCH is accredited and certified by The Joint Commission. SCH employs more than 260 clinicians and support staff. On average, SCH provides more than 130,000 services a year to patients, regardless of their ability to pay.
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