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When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
JOB SUMMARY
Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance.
CANDIDATE PROFILE
Education and Experience
OR
Preferred
CORE WORK ACTIVITIES
Management of Event Operations associated with Banquets, Event Services
Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards
Providing Exceptional Customer Service
Assisting in Human Resource Activities
The hourly pay range for this position is $26.92 to $33.17. In addition, the position is eligible for an annual bonus. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.07693 PTO balance for every hour worked.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Type: Full-time
Pay: $26.92 - $33.17 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
$85k-113k (estimate)
05/23/2024
07/21/2024
The job skills required for Assistant Event Operations Manager include Customer Service, Scheduling, Problem Solving, Guest Service, Product Quality, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Event Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Event Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Event Operations Manager positions, which can be used as a reference in future career path planning. As an Assistant Event Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Event Operations Manager. You can explore the career advancement for an Assistant Event Operations Manager below and select your interested title to get hiring information.