Why work for The Sheraton San Diego Hotel?

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Hotel and Marina is a fit for you! We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work!

The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.

Work hours

Full time, on-site, Monday to Friday during regular business hours with adjustments to meet business needs, including some holidays, nights and weekends depending on hotel events and functions.

Job Summary

In alignment with the vision, mission, organizational values, and under the direction of the Director of Marketing, the Marketing Manager is responsible for planning, developing, implementing, and managing the overall digital marketing and content strategy for Sheraton San Diego Hotel & Marina. The ideal candidate will possess a data-driven marketing mindset and is an out-of-the-box creative thinker, with a proven ability to develop and execute effective digital marketing & social strategies.

The salary for this position is $75,000 - $85,000 per year, based on experience.

Specific Functions/Key Responsibilities:

• Assist in the development and execution of the hotels’ yearly digital & social media plan in conjunction with the Director of Marketing to support all revenue streams
• Collaborate with marketing team and key stakeholders to achieve resort strategies and revenue goals.
• Manages and maintains online content, including listings, websites, paid social media, and partner sites.
• Oversee agency partners with Director of Marketing – from strategy and budget, to creative and audience targeting.
• Optimize digital marketing results, test strategies and compile reporting/analytics.
• Continually seek improvement of property websites to include best in class visuals, technical integrations, user experience and e-commerce optimization.
• Consistently analyze websites performance to achieve optimal results; stay up to date with latest technology and best practices.
• Follow brand guidelines for cohesive online content and storytelling.
• Partner with property teams to develop and execute collateral.
• Develop a wide variety of promotional email marketing campaigns, including guest lifecycle and trigger emails.
• Regularly audit & ensure all owned marketing channels are up to date with current and accurate information.
• Support the Director of Marketing in maintaining monthly budgets by ensuring all expenses pertaining to responsible channels are properly allocated and accounted for in Adaco.
• Author creative messaging and/or copywriting for online communications, partner referral websites, social media channels and public relations opportunities.
• Develop and maintain a media contact database, including all pertinent information and regular updates on each contact, press release and coverage received.
• Nurture and manage key relationships with public relations and social media consultants and agencies, and other appropriate third parties.
• Author creative messaging and/or copywriting for online communications, partner referral websites, social media channels and public relations opportunities.

Personal Characteristics:

• Analytic thinker and strong executer comfortable immersing in details
• Innate intelligence, common sense, confident and self-assured
• Elevated level of energy, passion, and creativity
• Appetite for information and problem solver
• Focused and well organized; able to prioritize; flexible/multi-task and delegate effectively
• Self-directed and disciplined at working independently
• Proactive, action-oriented; works smart

Job Qualifications:

• Hands-on experience with CRM software and content management
• Strong project management skills
• Excellent communication skills (verbal and written) required
• Proficiency in Microsoft PowerPoint, Word, and Excel

Experience & Education

• Bachelor’s degree in business, marketing, or related field preferred
• 2-4 years’ experience in marketing
• Marriott experience a plus

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com. 

Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.