Organizational Structure: 

Department: Operations

Reports To: Security Supervisor, General Manager 

Supervision: None

Pay Structure: Paid Bi-weekly

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

How to Apply:

If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/

Enter the job title and location and apply!

Position Overview:

The Hotel OVERNIGHT Security Guard is responsible for maintaining a safe and secure environment for guests, employees, and property within the hotel premises. They monitor activities, patrol designated areas, and respond to security incidents to ensure the safety and well-being of all individuals and assets.

Essential Job Functions:

Security Patrols:

• Conduct regular patrols of the hotel premises, including guest floors, lobby areas, parking lots, and other designated areas.
• Monitor surveillance cameras and security systems to detect and deter suspicious activities or unauthorized access.
• Remain vigilant and alert to potential security threats or safety hazards.

Access Control:

• Control access to the hotel by monitoring entrances, exits, and access points.
• Verify the identity of individuals entering the premises and ensure that only authorized personnel and guests are granted entry.
• Enforce hotel policies regarding visitor registration, guest check-in, and key card access.

Guest and Employee Assistance:

• Provide assistance and support to guests and employees in need, including escorting guests to their rooms or vehicles, providing directions, and responding to inquiries.
• Assist with guest room lockouts, lost items, or medical emergencies as needed.
• Serve as a point of contact for guests and employees to report security concerns or incidents.

Incident Response:

• Respond promptly to security incidents, disturbances, or emergencies such as fights, medical emergencies, or fire alarms.
• Assess the situation, take appropriate action to de-escalate conflicts or hazards, and alert emergency responders or law enforcement if necessary.
• Document security incidents, observations, and actions taken in detailed incident reports.

Risk Management:

• Identify potential security risks or vulnerabilities within the hotel premises and report them to management.
• Implement security measures and protocols to mitigate risks and enhance safety.
• Conduct security assessments and inspections to ensure compliance with safety and security standards.

Collaboration and Communication:

• Collaborate with hotel staff, management, and external partners such as law enforcement agencies or emergency services to address security concerns and coordinate response efforts.
• Communicate effectively with guests, employees, and other stakeholders to provide information, instructions, and assistance as needed.

Top Requirements:

Team Up: Be Golden, Collaborate and Help Others Succeed.
Own It: Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

• High school diploma or equivalent.
• Previous experience in security, law enforcement, or a related field (preferred).
• Valid security guard license or certification as required by local regulations.
• Knowledge of security procedures, emergency response protocols, and safety regulations.
• Strong observational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Physical fitness and ability to stand, walk, and lift objects for extended periods.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• The Hotel Security Guard plays a crucial role in ensuring the safety and security of guests, employees, and property within the hotel environment. Their presence, vigilance, and proactive approach to security contribute to the overall well-being and peace of mind of everyone within the premises.

About Us:

Founded in 1979, Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 properties. It is recognized as the largest hotel owner and operator throughout Virginia, as well as one of the top ten hotel owners in the country. Deeply rooted at the forefront of the hospitality industry, Shamin Hotels has assembled a portfolio that spans multiple renowned brands, reflecting its commitment to developing experiential accommodations across many market segments while providing extraordinary experiences for a wide range of guests as well as growth opportunities for its associates. For additional information, please visit www.shaminhotels.com.

Apply Here!: https://shaminhotels.jobaline.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.