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Shifamed LLC
Campbell, CA | Temporary
$80k-103k (estimate)
1 Week Ago
IT Systems Support Specialist (Temporary), Shifamed
Shifamed LLC Campbell, CA
$80k-103k (estimate)
Temporary 1 Week Ago
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Shifamed LLC is Hiring an IT Systems Support Specialist (Temporary), Shifamed Near Campbell, CA

Founded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.
Description
The IT Systems Support Specialist will be the first point of contact for offering technical assistance and support for all our employees and portfolio companies. We are expecting an influx of interns between the May and June, which requires the setup of Windows PC’s, assigning permissions to their accounts, and setting up their workspaces. The ideal person can work well on a collaborative environment with other IT counterparts while still being effective independently when working with our internal customers.
Responsibilities, Skills & Hands-On Experience
  • Provide technical assistance and support to our employees and portfolio companies.
  • Image and deploy Windows laptops/desktops.
  • Diagnose and resolve hardware and software-related issues on Windows devices, both in-person and remotely.
  • Hardware Setup: Occasionally assist with setting up a workspace, vendor-provided hardware, and servers.
  • Basic administration of on-premises and cloud-based Windows AD accounts, File and Print servers, and Office 365.
  • Collaborate with IT team members to identify and implement solutions to technical challenges.
  • Proficient with working with Microsoft Office (O365) and Microsoft Windows.
  • Ability to take accurate and detailed notes.
  • Able to walk frequently to neighboring buildings, regularly encountering steps/stairs.
  • Lift up to 25 pounds on a routine basis (desktops, monitors, printers, etc.).
  • Comfortable occasionally working in a clean room (Controlled Environment Room) where wearing a full-coverage suit is required.
  • Friendly and approachable demeanor.
  • Able to work independently and as part of a team.
Education & Work Experience
  • Proficient with Microsoft Windows (10/11) and Office 365.
  • Familiarity with Active Directory. Azure AD is also helpful.
  • Excellent communication skills, personal initiative, and enthusiasm to help end users.
  • 1 years’ experience in an IT/Help Desk, or an equivalent role.
  • Certifications such as CompTIA A are a plus.
Our salary ranges are calculated by role and level. Your position within that range will be determined by your job-related knowledge, skills, experience, relevant education, and training/certifications. In addition to those factors, we also examine internal equity as well as consider current market rate, and title may be assessed one level lower or higher accordingly. After you join the company your performance, contributions, and results along with business and organizational needs will affect your base salary. The base salary range for this temporary position is between $35 to $40 per hour.
NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.

Job Summary

JOB TYPE

Temporary

SALARY

$80k-103k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

08/17/2024

WEBSITE

maya-medical.com

HEADQUARTERS

Campbell, CA

SIZE

<25

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