Are you passionate about building impactful relationships? Do you thrive in the fast-paced world of e-commerce? If you're a strategic thinker with a knack for partnership development, we want to meet you. ShipperHQ is looking for a Director of Strategic Agency Partnerships to drive collaboration with our agency partners and shape the future of e-commerce shipping.
About Us:
ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 50 team members spread across the globe with 30 members based in Austin, Texas. We are seeking an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset.
What You’ll Do:
As the Director of Strategic Agency Partnerships, you will be instrumental in developing and nurturing key relationships with agency partners, empowering them to deliver top-notch shipping solutions. Working closely with our sales and marketing teams, you will craft strategies that expand our reach, enhance market presence, and drive revenue growth.
Your Impact:

• Develop and implement standardized protocols, SLAs, and templates for agency partner engagements, ensuring consistency and predictability in our partner programs
• Set short- and long-term goals with performance metrics aligned to partnership and company objectives
• Regularly engage with key stakeholders to keep agency partners informed about our products, ensuring they effectively position and promote our solutions
• Forecast, measure, and report on partnership initiatives, including co-branded content, lead sharing, and event collaborations

What We’re Looking For:

• Experience:
• 5 years of experience in SaaS partnerships or channel sales, with at least 3 years in the e-commerce space
• Proven track record of executing go-to-market strategies in partnerships/alliances from concept to completion
• Strong negotiation skills with experience in contract management
• Ability to communicate effectively across all levels, ensuring seamless cross-functional collaboration, especially with Sales and Marketing teams
• Tech Savvy:
• Solid understanding of the e-commerce and shipping landscape
• Familiarity with APIs and related technologies is a plus
• Personality Traits:
• A relationship builder with an entrepreneurial spirit who can spot opportunities for growth
• A high-energy self-starter who thrives in fast-paced environments and isn’t afraid to roll up your sleeves
• Adaptable, resilient, and comfortable navigating ambiguity in a rapidly evolving organization
• Attitude:
• You're adept at navigating ambiguity and excelling in dynamic, rapidly growing organizations. You approach challenges with a positive attitude and take initiative to find solutions

Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• Enjoy 22 days of PTO plus public holidays
• Benefit from 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

Logistics:

• This is a full-time position working out of our Austin, TX office 2 days a week
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.
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