Software QA Tester
About Us:
ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 50 team members spread across the globe with 30 members based in Austin, Texas. We are seeking an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset.
What You'll Do:
As a Software QA Tester, you will play a crucial role in ensuring the quality and reliability of our product before being released to the market. You will work closely with our development and product teams to identify, document, and report defects, as well as provide valuable insights to enhance the user experience.
Your Impact:

• Execute manual test cases to identify defects and verify software functionalities.
• Collaborate with cross-functional teams to understand product requirements and specifications.
• Document and track defects, ensuring clear and accurate descriptions.
• Participate in test case creation, test plan development, and test strategy discussions.
• Provide timely and comprehensive feedback to the development team.
• Work closely with automation testers to identify suitable test cases for automation.
• Contribute to the improvement of testing processes and methodologies.
• Work in Gitlab to ensure test builds are deployed appropriately in our cloud test environments

What We're Looking For:

• Education: ISTQB certification or similar testing certifications (preferred but not required).
• Experience: Proficient in both executing and analyzing test automation frameworks, with the capability to write moderately complex SQL queries using MySQL or a similar relational database.
• Tech: Experienced with container frameworks like Docker and Unix/Linux shell, proficient in distributed version control systems such as Git, and possesses a strong understanding of CI/CD platforms like GitLab or Bitbucket.
• Personality Traits: You're analytical and a problem solver with a keen eye for detail and a passion for ensuring product quality. Through strong communication, you help foster a collaborative environment.
• Attitude: You're adept at navigating ambiguity and excelling in dynamic, rapidly growing organizations. You embrace challenges with a positive mindset and are proactive in solutions.

Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• Enjoy 22 days of PTO plus public holidays
• Benefit from 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

Logistics:

• This is a full-time position working out of our Austin, TX office 2 days a week
• Compensation is based on experience

At ShipperHQ, we're proud to be a team that's as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.