OVERVIEW:

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES:

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location

• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed

• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

• Performs administrative and clerical support tasks

• Performs basic filing and recordkeeping

• Report any complaints to immediate supervisor

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

• High School Diploma or GED.

• Excellent verbal communication skills

• Excellent interpersonal and customer service skills

• Basic understanding of administrative and clerical procedures and systems

• Proficient with Microsoft Office Suite or related software

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities

WORK ENVIRONMENT:

• This job operates in a professional office environment.

• This role routinely uses standard office equipment

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.

• Extensive standing for long periods of time (daily) and walking long distances (daily)

• Work flow subject to frequent interruptions

• Must be able to lift up to 20lbs

• May be subject to work outside of the facility when working under inclement weather

TRAVEL:

• No travel requirements.