Overview

SUMMARY OF POSITION

The Distribution Shift Manager develops, leads, and manages a team of employees required to execute the daily shipping and receiving functions required to get the right product to the right place in a safe and efficient manner.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Directs the daily staffing to complement the workload as prioritized by the shipment planner and receiving schedule
• Supervises team performance including recognizing achievements and addressing poor performance on a regular basis.
• Communicates and solves item issues timely with appropriate departments (i.e. Customer Care, Sourcing, Manufacturing, etc.)
• Responsible for productivity performance enhancements and improvements. Drives operational improvements and efficiencies. Presents warehouse enhancements to Logistics Manager for approval. 
• Monitors the Warehouse Management System to manage the daily workload and assists team members in problem solving
• Counsels individuals not meeting required expectations according to discipline procedures
• Enforces accountability regarding productivity, quality, housekeeping, and safety standards
• Communicate with staffing agency and Logistics Manager on job performance for temporary staff
• Authorizes routine equipment repairs (internal and external) that pertain to the operation
• Documents and reports hourly partner attendance
• Renders feedback regarding the performance of hourly Partners and Associates
• Develop talent by position and train team to be highly efficient
• Organizes the daily manpower efficiently to achieve optimum shipments and receipts
• Upholds excellent departmental communications (internal and external)
• Monitors labor management daily for compliance
• Achieves individual and team goals and promotes employee engagement
• Refuses deliveries that do not meet company standards
• Composes and administers performance appraisals (off-cycle and annual)
• Leads huddles to communicate relevant information on a timely basis
• Interviews and selects qualified candidates for hiring
• Reports, investigates, and communicates all safety incidents/initiatives
• Maintains a housekeeping program
• Assists truck drivers with relevant paperwork and handling of external customer calls
• Performs special projects as assigned by the Logistics Manager
• Facilitates safety sub committees as assigned
• Monitors equipment hour’s usage for contractual compliance.
• Utilizes KPI / report tools
• Manage and direct up to 35 people
• Proposes overtime to meet the daily goals
• Supports continuous improvement projects
• Ability to manage costs drivers and improvement targets.
• Challenge processes and workflow
• Manage in a well-organized and disciplined fashion with self-motivation and accountability

Qualifications

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB REQUIREMENTS 

• Four-year college degree or equivalent field experience
• 3-5 years front-line supervision experience is highly preferred.
• Strong communication and conflict management skills
• Solid Analytical and problem-solving skills
• Strong interpersonal skills
• Ability to use a PC with knowledge of Word, Excel, and email preferred
• Knowledge of logistics /supply chain systems and practices
• Experience managing inbound / outbound DC functions
• Understand Lean Six Sigma techniques (TIMWOOD)
• Group facilitation skills
• Ability to take calculated risks based on experience

• People Management & Development - Promotes & Develops a Learning Organization

o Understands position competencies

o Promotes & drives continuous improvement culture

o Delegation & Accountability skills

o Goal oriented

• Leadership & Influencing Skills - Collaborative Interpersonal Skills, Tremendous Energy, Exudes Trust, Integrity, Building Relationships, Wide Span of Control.

o Tremendous energy for change

o Strong collaborative & influencing skills

o High trust & integrity levels

o Effective communicator

o Relationship builder

o Proactive planning and execution

• Self-Management Skills - Finish what you start, Self Confidence, Plan Daily Activities, Positive Attitude, Developed Resilience

o Resilient to failure

o Self-starter

o Self-Confident

o Well organized & disciplined

o Solid problem-solving skills

o Priority Setter

o Attention to detail

• Data Management - Organization/Design/Analysis, Attention to Detail

o Data interpretation skills - Fact based decisions

o Strong organizational skills and document management

• Technical & Automation Competency

o Industry knowledge of Best Practices

o Understanding of building systems including basic mechanical functions

o Knowledge of all operational procedures

o Understanding of state and federal regulations

o Knowledge of local fire systems, inspections, and regulations

o Knowledge of ERT protocols

• Special Projects - Continuous Improvement

o Possess vision/direction to establish targets for continuous improvement

o Ability to organize/justify project ROI

o Project management skills and ability to understand resource requirements

o Complete initial Yellow Belt training

• Business Judgement - Decision making & critical thinking in a complex and quick changing environment.

o Willing to take calculated risk based on experience & reward

o Self-assured decision making

o Agile thinking - ability to develop critical solutions

• Financial Acumen - Apply Math, Statistics, accounting, budgeting and human resources to establish & measure progress towards goals.

o Knowledge of corporate profit measures, such as EBITDA

o Knowledge of cost drivers and improvement targets

o Solid understanding of material, labor, overhead costs and variance measures

• Management Soft Skills - Embrace Uncertainty, Engage Complexity, Elicit Information, Team Management, Evoke the human system (People First)

o Facilitation / presentation skills

o Ability to develop cohesive team

o Ability to provide critical feedback

o Ability to reduce complex to simple

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift, bend, & stoop when required and stand for extended periods
• Occasional heavy lifting up to 100 pounds
• Ability to work in front of a laptop or PC workstation for extended periods of time
• Occasional standing, sitting, walking, and talking on the phone

WORK ENVIRONMENT

This is a fast-paced work environment with consistent pressure to complete duties as outlined above which requires ability to manage multiple projects at a detailed level and provide support to many internal departments in a fast-changing environment. Many duties listed above are time-sensitive and have strict deadlines for completion. 

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.