Must have a working knowledge of Human Centered Design.

Must have experience with:

• Providing transparency in UI/UX design processes
• Coordinate Agile development
• Developing style guides
• Persona development and analysis
• Wire frame and prototype development
• Facilitating service design / HCD workshops with end users and stakeholders
• Performing user research and usability testing with FEMA end users
• Developing and analyzing Journey Maps
• Synthesizing qualitative and quantitative information to form impactful insights
• 508 and WCAG Compliance