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About SideRamp
SideRamp allows professionals to engage with part-time opportunities in the gig economy, offering a centralized platform that manages high-quality, flexible side gigs. We focus on connecting our users to various freelance and part-time work—from discovering opportunities to streamlining the application process.
IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our dynamic team at a rapidly growing e-commerce platform. This is a part-time contract role where you will play a crucial part in ensuring the smooth operation of our IT systems and providing top-notch support to our internal users.
Key ResponsibilitiesTechnical Support : Provide timely and effective technical support to end-users on a variety of IT issues including hardware, software, and network troubleshooting.
System Maintenance : Assist in the maintenance and monitoring of IT systems, ensuring they are running smoothly and securely.
Documentation : Maintain accurate records and documentation of IT support processes, FAQs, and troubleshooting guides.
User Training : Conduct user training sessions to educate employees on IT best practices and new technologies.
Software Installation : Assist with the installation, configuration, and updating of software applications across different departments.
Security Compliance : Ensure that all IT practices and systems comply with security protocols and industry standards to safeguard company data.
Experience : Minimum of 2 years of experience in IT support or a related field.
Education : Bachelor's degree in Information Technology, Computer Science, or a relevant field.
Skills :
Strong knowledge of IT systems, networks, and infrastructures.
Excellent problem-solving skills with the ability to diagnose and resolve technical issues.
Proficiency in hardware and software troubleshooting.
Experience with cloud-based solutions and remote support tools.
Personal Attributes :
Customer-focused with excellent interpersonal skills.
Ability to work independently and prioritize tasks effectively.
Detail-oriented with a proactive approach to IT maintenance and support.
Strong communication skills and a team player attitude.
If you are passionate about technology, enjoy problem-solving, and want to be part of a collaborative team, we look forward to your application for this rewarding IT Support Specialist role.
Note: Job descriptions may have been edited from their original format to ensure fair hiring standards along with consistent formats across all postings. Salary information is not guaranteed and many estimates are based on a yearly, full-time salary. This system can make mistakes. #LI-remote
Full Time
$61k-76k (estimate)
09/17/2024
10/01/2024
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.