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THIS IS A 1st SHIFT POSITION with anticipated hours of 6 : 00 / 7 : 00 AM - 6 : 00 / 7 : 00PM
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds.
Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving.
That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways.
Who knows where our shared journey will take you?
Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings;
it’s about creating perfect places that improve people’s lives.
Customer Service Center Coordinators handle normal and after hours dispatch and documentation of all emergency calls that come in for Retail Commercial Services & Support.
In addition, you will provide support functions for several offices aiding in meeting customers’ needs during critical times to ensure performance demands.
All successful individuals must be willing to work alternating weekly work schedules within the anticipated hours of 6 : 00 / 7 : 00 AM - 6 : 00 / 7 : 00 PM which may include weekend days as scheduled.
You must have the ability to cover additional alternate days / schedules to meet department needs.
As a Customer Service Center Coordinator, you will :
Successfully coordinate and schedule field technical service activities and resources to ensure customer expectations and commitments are met while delivering the highest quality service possible to assigned product lines in order to achieve targets.
Provide support, information, prioritization and coordination of assignments for field service personnel for emergency service dispatch and national / enterprise account call handling.
Serve as the main point of contact for all service customers. Ensure all service requests and dispatches are well detailed, coordinated, prioritized and organized for review & follow-up action whenever vital.
You will make an impact if you have the following qualifications :
Basic Qualifications :
Preferred Qualifications :
You’ll benefit from :
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here : https : / / www.
benefitsquickstart.com / siemens / index.html
The pay range for this position is $33,800 - $57,960. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!
About Siemens :
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Diversity, Equity, and Inclusion :
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society.
Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens.
They are an integral part of our Business Conduct Guidelines and our corporate strategy.
LI-KS1
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367.
Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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Last updated : 2024-09-07
Full Time
Durable Manufacturing
$43k-55k (estimate)
09/08/2024
12/06/2024
new.siemens.com
WOODSTOCK, GA
7,500 - 15,000
2004
DAWN TSMITH
$1B - $3B
Durable Manufacturing
The job skills required for Customer service 1st include Customer Service, Commitment, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service 1st. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service 1st. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service 1st positions, which can be used as a reference in future career path planning. As a Customer service 1st, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service 1st. You can explore the career advancement for a Customer service 1st below and select your interested title to get hiring information.