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Customer service engineer
$55k-73k (estimate)
Full Time | Wholesale 3 Months Ago
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Siemens Medical Solutions USA, Inc is Hiring a Customer service engineer Near Cary, NC

Do you wantto join us in helping to fight the world’s most threatening diseases andenabling access to care for more people around the world?

At SiemensHealthineers, we pioneer breakthroughs in healthcare.For everyone. Everywhere.

At SiemensHealthineers, We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally.

Sound interesting? Then come and join our global team as Customer Service Engineer2.

Our globalteam : We are a team of more than 68,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat’s possible in healthcare to help improve people’s lives around the world.

As a leader in the industry, we aspire to create better outcomes and experiencesfor patients no matter where they live or what health issues they are facing.

Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guidedtherapy and innovative cancer care, is crucial for clinical decision-making andtreatment pathways.

  • Service Area Batesville, AR
  • Shift Requirements after onboarding / training for thisrole : 2ND shift.

This is a role well suited to anambitious professional, looking for the next step in their career. As a CustomerService Engineer 2, you will be responsible for :

  • You will beservicing Imaging Equipment in the Batesville, AR area. Customer ServiceEngineer Level can be adjusted based on prior experience.
  • You are in afield-based, customer-facing role that primarily installs, services, maintainsand modifies Siemens’ imaging equipment at customer sites.
  • You are the"Face of Siemens" to the customer.
  • You supportthe MR / CT / MI modality initially, with potential to cross train into othermodalities in the future.
  • You areflexible and willing to work different shifts and On-Call rotations as businessneeds dictate, including willingness to work overtime as required.

Advanced notice will be provided for anyshift changes.

You report tothe Regional Service Manager at Siemens Medical Solutions

This positionmay suit you best if you are familiar with what is below,and would like to dodevelop your career with Healthineers

  • You haveknowledge and experience performing service, preventative maintenance, andmodifications on Medical Imaging Equipment at customer sites with minimalsupervision.
  • You have theability and experience to establish and maintain proper business relationshipswith customers and peers, as well as performing necessary administrative dutiestimely and accurately.
  • You have astrong background working with electronics and are proficient in the use ofservice tools and service test equipment
  • You haveproficient PC skills (MS Windows & Microsoft Office 365 -Outlook, Excel,SharePoint, etc.)

Required skills to have for the success of this role

  • MinimumTechnical Degree or equivalent experience
  • Strongelectronics background and computer skills required
  • 2-5 years offield service experience is desired
  • Ability towork both individually and in an established team setting
  • You havestrong customer service and communication skills
  • Ability totravel and provide service in assigned geography; willingness to participate inan on-call rotation after training and certification
  • Validdriver's license, ability to drive independently day and night, and gooddriving record required
  • PhysicalRequirements : Lifting 50lbs (floor to above waist / head), walking,ladder / stepstool climbing, bending, twisting, sitting work, squatting work,standing work, high-reach, fine grasping manipulation, good vision, and abilityto work alone.

At Siemens Healthineers,we value those who dedicate their energy and passion to a greater cause. Ourpeople make us unique as an employer in the med-tech industry.

What unites andmotivates our global team is the inspiration of our common purpose : To innovate for healthcare, building on ourremarkable legacy of pioneering ideas that translate into even betterhealthcare products and services.

We recognize that taking ownership of ourwork allows both us and the company to grow. We offer you a flexible anddynamic environment and the space to move beyond your comfort zone to grow bothpersonally and professionally.

Beware of JobScams

Successful candidatemust be able to work with controlled technology in accordance with US exportcontrol law. It is Siemens Healthineers’ policy to comply fully andcompletely with all United States export control laws and regulations,including those implemented by the Department of Commerce through the ExportAdministration Regulations (EAR), by the Department of State through theInternational Traffic in Arms Regulations (ITAR), and by the TreasuryDepartment through the Office of Foreign Assets Control (OFAC) sanctionsregulations.

As anequal-opportunity employer we are happy to consider applications fromindividuals with disabilities.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click .

Last updated : 2024-06-25

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$55k-73k (estimate)

POST DATE

03/03/2024

EXPIRATION DATE

09/02/2024

WEBSITE

new.siemens.com

HEADQUARTERS

JACKSONVILLE, FL

SIZE

7,500 - 15,000

FOUNDED

1997

CEO

RICK JURKOVAC

REVENUE

$5B - $10B

INDUSTRY

Wholesale

Show more

Siemens Medical Solutions USA, Inc
Full Time
$55k-74k (estimate)
3 Days Ago
Siemens Medical Solutions USA, Inc
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$72k-89k (estimate)
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Siemens Medical Solutions USA, Inc
Full Time
$72k-89k (estimate)
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The job skills required for Customer service engineer include Customer Service, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service engineer positions, which can be used as a reference in future career path planning. As a Customer service engineer, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service engineer. You can explore the career advancement for a Customer service engineer below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Engineer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Engineer job description and responsibilities

They present the benefits of such contracts, negotiate renewal terms, and outline what services are attached to specific types of contracts.

04/18/2022: Chico, CA

Customer support engineers own and create all product and service related technical documentation.

06/03/2022: Troy, NY

Provide support to all developers and evaluate customer designs and recommend procedures for optimal use of products as per guidelines.

04/24/2022: Fairbanks, AK

Provide solutions to all customers and partners and ensure effective deployment.

06/03/2022: Saint Louis, MO

Responsible for addressing the questions and concerns of customers about their company's products.

03/13/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Engineer jobs

Customer Service Engineers are required to pursue an Engineering or Computer Science Degree.

06/02/2022: Wilmington, DE

Earn Office manager/employee experience.

05/24/2022: Lebanon, PA

Dealing with customers and clients requires a lot of patience, kindness, and understanding.

03/23/2022: Salt Lake City, UT

Apart from possessing excellent analytical and problem-solving skills, these engineers should have solid verbal and written communication skills.

04/08/2022: Fort Collins, CO

A technical support engineer should be able to work calmly when under pressure.

04/30/2022: Detroit, MI

Step 3: View the best colleges and universities for Customer Service Engineer.

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