**Job Family:** Internal Services

**Req ID:** 424174

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.

**Data Entry Specialists** stand up and maintain the critical account information for customers who rely upon Siemens for their Fire, Security, Video, and other alarm monitoring requirements. You will handle incoming and outgoing calls to both customers sites and Siemens Field Technicians across the United States to ensure that accounts are properly configured, and alarms are reporting as required. You will be an integral part of the life & safety solution for thousands of commercial customers.

**As a Data Entry Specialist, you will:**

Handle all aspects of scheduled customer account maintenance and service

Respond to same-day requests for account stand-up and/or maintenance

Handle incoming and outgoing phone calls in support of this mission

Conduct extensive data entry to populate required fields for accounts

Generate reports in response to customer demands

Process SAP work orders as required

Work overtime as assigned

**You will make an impact with these qualifications:**

Basic Qualifications:

High school diploma or state-recognized GED

Proficiency with Microsoft Office Applications with emphasis on Outlook and Excel

Experience in a customer-facing service role

Knowledge of security and fire panels, signals, and reporting

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

Extensive experience with fire and security panels, signals, and reporting

Previous experience with Service Business Network (SBN) software

Operational knowledge of access control systems (CCure, DSX or AMT (WeBRIX)

Experience as an Operator or Data Entry Specialist at a Central Monitoring Station

**You'll benefit from:**

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $39,200 - $67,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

**Ready to create your own journey?** Join us today and help create a better #TomorrowWithUs!

**About Siemens:**

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

**Our Commitment to Diversity, Equity, and Inclusion:**

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

#LI-KS1

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

**Reasonable Accommodations**

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form (https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html) If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf) .

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