Description

Sierra Meadows Behavioral Health is hiring a Program Manager to support exciting growth in our organization!

The Program Manager designs and manages all aspects of the facility operations in accordance with State and Joint Commission standards. Reporting to the Program Director, the Program Manager is responsible for the leadership and oversight of day-to-day operations including developing and implementing systems and procedures, overseeing the annual budget and expenditures of the facility, and ensuring the patients are provided with quality care. The Program Manager monitors these standards of care through the facilitation of weekly staff meetings, auditing all chart documentation, as well as working with families and other treatment facilities to provide appropriate continuity of care.

Essential Functions:

• Follows and improves standards, policies, and procedures.
• Conducts client intakes and assessments
• Carries a small caseload
• Participates in agency quality improvement activities.
• Ensures program and staff compliance with regulatory standards and community standards of care.
• Ensures coordination of services for families and multi-disciplinary team members for patients in treatment.
• Assists with the recruitment, training and qualifying of staff, contractors and others (practicum students, interns).
• Builds strong collaborative relationships with patients and referral sources, and acts as a representative of Ascend Behavioral Health in the community.
• Evaluates Joint Commission standards of practice and ensures ongoing compliance.
• Assists clinical and non-clinical staff in providing crisis-intervention.
• Oversees patients’ progress in treatment and ensures level of care is appropriate based on medical necessity.
• Oversees insurance compliance (utilization review, medical necessity criteria, clinical programing requirements).
• Consults with the Admissions Department to ensure intakes are scheduled accordingly.
• Develops weekly and monthly schedules for programming.
• Provides support on performance measurement and outcome evaluation.
• Attends and/or facilitates interdisciplinary staff meetings, case conferences, program team meetings, in-service, and other meetings when appropriate.
• Records interventions and interactions with patients.
• Assists the family in working with the clinical staff toward treatment goals.
• Conducts EMR reviews and ensures program maintains EMR compliance with HIPPA, ADA, Joint Commission and DHCS regulations.
• All other duties as assigned.

Requirements

Qualifications:

• Bachelor’s degree in psychology, social work, or a related field (preferred).
• Minimum of 2 years of supervisory experience.
• Experience working in substance use disorder and mental health programs.
• Strong understanding of co-occurring disorders.
• Excellent organizational and leadership skills.
• Ability to manage and inspire a diverse team.
• Strong communication and interpersonal skills.
• Knowledge of applicable regulations and best practices in mental health and substance use disorder treatment.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement plan with employer match
• Paid time off and holidays
• Professional development opportunities
• Supportive and collaborative work environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.