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Customer service associate
Sierra Reno, NV
$55k-67k (estimate)
Full Time | Durable Manufacturing 2 Weeks Ago
Save

Sierra is Hiring a Customer service associate Near Reno, NV

JOB DESCRIPTION

Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure.

Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.

If this sounds like you, come work with us. Come Discover Different.

Posting Notes : Sierra Trading Post Store 0010 6139 S. Virginia St. Reno NV 89502

Opportunity : Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss / dishonesty and by wearing a body worn camera.

Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention.

Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand.

Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss / dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For : You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes / organizes workload and manages time effectively
  • Able to stand for long periods of time
  • Benefits include : Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts;
  • pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for : 401(k) match;
  • medical / dental / vision; HSA; health care FSA; life insurance; short / long term disability; paid parental leave; paid holidays / vacation / sick;

auto / home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

This position has a starting pay range of $ to $ per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At Sierra, we embrace the unknown - and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores.

We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes : Sierra Trading Post Store 0010 6139 S. Virginia St. Reno NV customString12

Last updated : 2024-06-11

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$55k-67k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

09/10/2024

WEBSITE

sierragroup.us

HEADQUARTERS

CHATSWORTH, GA

SIZE

100 - 200

FOUNDED

1994

CEO

RANDALL PERRY

REVENUE

$5M - $10M

INDUSTRY

Durable Manufacturing

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About Sierra

We provide the most imaginative and effective sampling programs found in todays marketplace. From concept to fulfillment, Sierra Group has the expertise, equipment, facilities, and commitment to excellence to make your sample-to-marketplace projects highly successful. We can provide our services for virtually any type of surface or material, including luxury fabrics and even window treatments. No matter what your company manufactures, assembles or distributes, Sierra Group can create innovative, attractive and precise sampling programs that exceed your expectations. We have the expertise and s...kills to produce any type of sample you need, from standard to highly customized formats. More
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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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