6 Assistant Housekeeping Manager (Full-Time) - Queen Kapiolani Jobs in Honolulu, HI
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Hyatt Regency Waikiki Beach Resort and Spa
Honolulu, HI | Temporary
$53k-68k (estimate)
2 Months Ago
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Hyatt Regency Waikiki Beach Resort and Spa
Honolulu, HI | Temporary
$53k-68k (estimate)
2 Months Ago
Assistant Housekeeping Manager (Full-Time) - Queen Kapiolani
$58k-74k (estimate)
Full Time
2 Days Ago
Sightline Hospitality is Hiring an Assistant Housekeeping Manager (Full-Time) - Queen Kapiolani Near Honolulu, HI
Queen Kapiolani Hotel is seeking an Assistant Housekeeping Manager to join our team!
About Sightline Hospitality
San Francisco based Sightline Hospitality, LLC is a hotel management company with a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. Our unique and thoughtfully designed collection of boutique hotels, spas, and restaurants offer remarkable experiences across the United States. Through warm, welcoming, and genuine service, our staff creates memorable lodging, dining, and wellness for our guests. We pride ourselves on a collaborative workplace whose foundation is our staff, our guests, and our communities. The success of our business begins and ends with you!
Job Duties
- Assists Executive Housekeeper in the smooth and efficient running of the housekeeping department, ensuring all policies and procedures are strictly adhered to.
- Ensures Housekeeping team always deliver exceptional guest service.
- Conducts regular inspections of rooms, ensuring that inspection program and standards of cleanliness is always maintained.
- Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators.
- Review, verify and approve timecards for payroll processing.
- Responsible for inventory and purchasing of supplies, working closely with vendors to assure proper pricing, delivery, and maintenance.
- Assures all safety and security policies and procedures are followed.
- Works closely with other departments in a supportive and flexible manner to ensure daily operation runs smoothly.
- Assists in conducting annual performance reviews
- Ensure OSHA and ADA policies are adhered to.
- Coach and counsel employees to reflect property service standards and procedures.
- Assist in the recruitment and selection of all housekeeping employees and ensure proper staffing levels for customer service goals.
- Assists in the planning and implementing effective training programs for all housekeeping employees to develop the skills needed to be successful and to provide exceptional guest service.
Essential Experience/Aptitudes
- 2 years or more of progressive hotel Rooms Management experience.
- 2 years or more in a supervisor position.
- The ability to produce high quality work in a consistent and reliable manner, in support of property standards and processes.
- The ability to identify priorities, solve problems, produce desired results and be accountable for commitments.
- The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives.
- The ability to listen actively and identify appropriate messages and delivery methods to effectively influence others.
- The ability to initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively, and practically.
- The ability to identify needs, shape actions and add value to relationships based on a central focus of customer satisfaction.
- Fluency in English (verbal and written) is required.
- A minimum of 2 years experience in customer service job is desired.
- Knowledge of Union Collective Bargaining Agreement highly preferred.
- Knowledge of Microsoft Office computer applications.
- Must have open availability to work any day, including holidays and weekends.
Desired Skills/Experience
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Excellent interpersonal skills and the ability to work well with co-workers and the public.
- Possess a courteous, friendly, and professional manner.
- A team player.
- Willingness to go the extra mile.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
- Ability to solve practical problems and deal with a variety of situations.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
- Ability to work well under pressure and handle multiple tasks at once.
- Must be punctual with regular and reliable attendance.
Essential Physical Abilities
- Endure various physical movements throughout the work areas, such as reaching, bending, and stooping.
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage.
- Periodically required to work at a very fast pace, under pressure.
Full-time Benefits Include
- 401(k) program
- Health, vision, dental, and life insurance options
- Time off benefits
- Employee discount for stays at hotels within Sightline Hospitality’s expanding portfolio.
Sightline Hospitality LLC is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO
Job Summary
JOB TYPE
Full Time
SALARY
$58k-74k (estimate)
POST DATE
06/15/2024
EXPIRATION DATE
08/13/2024
WEBSITE
sightlinehospitality.com
HEADQUARTERS
San Francisco, CA
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