Role Description

Our Director of Advancement Services helps optimize the success of our advancement team and the SigEp Foundation. Through the design, development and implementation of strategies, systems, processes and procedures, this role will ensure a relevant and satisfying experience for our donors and alumni community. Our success in advancement is crucial to our organization and the person in this role will play a crucial role in that success. When our Director of Advancement Services does well, our advancement experience is positive for all involved, and our impact on the development and experience of our members is greater as a result.

Key Tasks and Responsibilities

• In conjunction with the Executive Director of Advancement, develops and implements a comprehensive stewardship strategy designed to engage Sigma Phi Epsilon Educational Foundation donors and deepen their commitment to the organization
• Develops a strategy and structure that supports advancement donor stewardship objectives and prepares and implements the Foundation’s annual stewardship calendar which reflects the strategy
• Plans and executes Foundation donor recognition and stewardship events including a collaborative role in Board of Governors Weekend and Founders Day of Giving
• Analyzes and implements best practices that support continued improvement in all areas of gift administration and data systems integrity
• Supervises, trains and provides direction to the Donor Relations Coordinator to ensure the effective execution of all manner of gift administration processes
• Collaborates with the information systems team and the marketing and communications team to ensure smooth and seamless implementation of gift processing for SigEp’s Founders Day of Giving
• Collaborates with the information systems team to optimize Salesforce systems to support comprehensive advancement team solutions, representing a recognized single source of truth adopted and utilized by all staff - including staff training as required
• Manages the gift acceptance policy, including regular periodic reviews to ensure optimal administration of all advancement activities and ensuring adherence to the gift acceptance policy
• Provides planning and administrative support during periods in which the Sigma Phi Epsilon Foundation is preparing for and executing targeted or comprehensive fundraising programs
• Supports campaign progress dashboards in Salesforce in support of Advancement Officers and Foundation Finance Director
• Develops and implements strategies that support donor engagement in service to campaign objectives.
• Collaborates with other teams to support the collective success of SigEp Advancement:
• SigEp National Housing: e.g., fraternal law and operating grants for facilities
• Marketing Communications: e.g., Board of Governors experience and recognition; Chapter Giving Societies
• Information Systems: Salesforce, Classy, MySigEp, Double the Donation, CauseVid, Crescendo Gift Legacy Pro and future technology systems
• Programs & Events: Donor receptions, Board of Governors Weekend, regional and national program stewardship and donor engagement
• Provides other solutions that support Foundation success as necessary

Skills

• Demonstrated problem solving skills
• Excellent written and verbal communication, and active listening skills
• Strong customer service skills
• Ability to work autonomously and collaborate with many teams
• Supervisory experience and demonstrated ability to motivate others to achieve team goals

Experience Requirements

• BA or BS Degree
• Minimum of three years of experience preferred in donor relations, fundraising, sales, sales support, customer support, higher education administration or not-for-profit administration
• Experience with a CRM platform required

Preferred Experience

• Experience with Salesforce preferred

General Information

• Position title: Director of Advancement Services
• Department: Advancement, SigEp Foundation
• Reports to: Chief Development Officer
• Job specifications: Full time, Richmond, VA based
• Salary: $70,000
• Incentive compensation: $2,500
• Ideal start date: Immediate
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Benefits

• Company sponsored medical, dental and vision
• 401k with available match
• Responsible unlimited paid time off and holidays
• Available dependent care flex spending account
• Long-term and short-term disability and group term life
• Enhanced employee assistance program
• Sponsored professional development opportunities

About Us

Sigma Phi Epsilon (SigEp) was founded on November 1, 1901 at the University of Richmond. Since that date, SigEp has grown to become one of the largest college fraternities in the country.

Annually SigEp boasts an undergraduate membership of nearly 12,000 students in chapters located at almost 200 college campuses within the United States. These current undergraduates are among the more than 350,000 brothers who have joined since 1901.

SigEp prides itself in being a leader of change in the Fraternity world. Organizational shifts to move away from pledging to the Balanced Man Program and implementing substance-free housing have enabled SigEp to redefine the impact of the modern college fraternity for our members.

Staff Culture

Our staff is made up of more than 50 talented, motivated, adaptable individuals. As a staff that services 350,000 lifetime members, our work is dynamic and flexible to the needs of the day, while still requiring alignment with our future-focused to accomplish growth in our impact. As such, our culture can be proudly described as a “startup” culture. We are deeply motivated by our mission, adaptable to the challenges of the day and proud of our ability to spread our impact more and more each year.

Staff Core Values

• Put people first
• Lead with courage
• Focus on future
• Seek to improve
• Win as a team

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Richmond, VA 23220